The only thing that kept us from giving this a 5 star was because the bungalows, although very beautifully situated in the middle of the jungle (it feels like) and offering the most amazing views of Shark Bay, need to be a little more cared for and better cleaned. There were many cracks in between the floor boards and the earth which meant that lots of creatures can crawl inside, which for us wasn't a problem but for the squeemish it might be, also it seems that even though they service the rooms every day, there isn't much of a big clean going on in the rooms - our bathroom mirror from arrival to departure still carried the same stains from when we checked in and our toilet didn't get a good wash down...... In the most beautiful scenic restaurant in Koh Tao (in our opinion) and with such great food being served, the service isn't so fast or cared for, most of the team members are sitting in the corner playing on their phones looking bored, and when coming to the bar to order things we were sometimes ignored and had to make ourselves known. We stayed there for 3 weeks, during that time we got to know the people working there who are absolutely lovely, and that is why we were so patient - for us the slow service wasn't a problem as we weren't in any kind of rush but for future guests who are only staying there for a night or two or dropping in to eat at the restaurant, it might be frustrating. Just a little tip for the management if possible to be aware of the possibility that they are losing custom......
- Official Description (provided by the hotel):
- One of the best views and some of the best food on Koh Tao . In atmosphere that cannot be beat, run by the same owner and staff that you know and love from New Heaven Restaurant ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda so you can book your Blue Heaven Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- New Heaven Hotel Koh Tao