Well, maybe my review title is too harsh. The staff was nice enough but you got the sense there was a political upheaval and some locals just took it over. The quality of service was not in alignment with the build quality of the property.
The room was 2,500 Baht a night ($75). It had an AMAZING view. It was right around the corner from Freedom Beach, a truly beautiful spot. However, the room was very small. It had the worst smelling shower water ever. So bad, I could barely stomach "cleaning" myself in it. The bathroom lighting was terrible. You could not see yourself in the mirror, which was hung for a 4' tall person. But boy, what a view! That is, after I cleaned the windows in the room myself so I could see the view.
There was more trash around the property than I cared to see, especially considering much of the staff stood around and watched thai kick boxing on the restaurant TV. They would even crank metal music and wrestle one another in the restaurant. Now, I like to see people having fun, but there is a tipping point. They are on the wrong side of the tipping point. They were nice enough, but the vibe was just not right.
Whoever built this place would never have allowed it to become what it is now. Its run pretty poorly. Get your staff to pick up ALL the trash around the property rather than kick box each other all day. Get clean water in the showers. Clean up your act. Your rooms are supremely located. There is no reason for this place to get a poor score. A good manager would have it ironed out in a week.
Also, no Wi-fi in the rooms. You must go sit in the restaurant and endure blasting TV shows.
The bed was FIRM. Too firm. I like a firm bed too.
All in all, I say avoid it. Bummer.
- Also Known As:
- Taa Toh Lagoon Diving Hotel Koh Tao