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“Best of our whole holiday!”

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In Touch Resort & Restaurant
Ranked #16 of 49 Hotels in Koh Tao
Dublin, Ireland
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Best of our whole holiday!”
Reviewed September 18, 2013

Myself and my other half stayed here over the summer during our three week holiday to Thailand. I am so surprised reading some of the reviews. We absolutely adored the place. After staying in a five star hotel in Bangkok and a very expensive hotel in Khao Phi Phi we could not believe our luck when we got to 'In Touch'...the cheapest accommodation we had booked Firstly the lady at reception was the nicest we met on our trip. No problems with english / communication. We opted for a superior room (still cheap as chips!!) and we were delighted. The room was basic but very big. Bathroom was very big also with a huge shower! Our room was cleaned for us everyday without charge (part of the superior room deal). We ate at the hotel on our first night and we were delighted with the food. There was so much of it for such a great price and it was really nice. The location of the restaurant could not have been any better, right on the beach! We wandered through the busier parts of the island on other nights but couldn't find any restaurant that matched 'In Touch'. It was very romantic with beautiful lights and brilliant staff!! Lovely cocktails too!
Again, I cannot understand some of the reviews here. I know people do not like to have bugs in their room (me included) but you are in Thailand!! There are bugs everywhere!!!! Thankfully we had none in our room or bathroom here.
Really could not recommend the place highly enough. Thanks to all the staff for giving us fantastic stay!

  • Stayed July 2013, traveled as a couple
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Helpful?
1 Thank Kelly189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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480 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (44)
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English first
Bristol, United Kingdom
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 11, 2013 via mobile

I was 110% happy with this place , best location on beach with beautiful restaurant next to sea and sunsets! Cheap excellent food and happy hour sunset cocktails £2!
Rooms were great, apartments are a must for an extra cost although we were on budget so the huts were adequate and clean with much needed mosi-net!
Staff are great , with a special mention for the lovely Rah who was so friendly helpful and polite!
Cannot fault the amazing boat trip we booked through this place , awesome as it takes you for 5 great snorkelling spots all round the island , with food , great crew on the boat and 2 hours at the nuang thong island ! Did not want to leave , 5 days wasn't enough , next year we are going straight here from Bangkok by boat as it was best by far out of samui and phangan! Boat is £20 and can book online and do overnight ! For diving Phoenix divers a short way up are far superior than anywhere else and very safe , professional , friendly and not clicky like so many can be!
A big thank you to all the staff!!

  • Stayed September 2013
    • Value
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Helpful?
Thank rozeymai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ukiha, Japan
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 8, 2013 via mobile

Enjoyed staying at this resort. We had a "family room" for three guys which worked well. Lovely balcony and decent bathroom. Aircon was not really up to the size of the room but the fan they lent us helped

The beach outside the resort was probably the nicest stretch on Sairee beach, and the resorts restaurant was really Lovely. Staff were very friendly and the food was fine.

All in all a very good choice, maybe could be a tad cheaper but Tao is quite pricey generally

  • Stayed September 2013
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Helpful?
Thank Jamie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
Reviewed September 7, 2013

In a lovely location, the rooms are fairly basic but they are large and comfortable, and the restaurant serves some great food, even if the service is (at best) questionable.

Worth staying here for the views from the restaurant alone, a stunning location.

  • Stayed August 2013, traveled with friends
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Helpful?
Thank adam h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed September 6, 2013

Stayed in a Standard Studio for 4 nights.

Room was a good size and beds were comfortable. TV had a good range of cable channels but the air con couldn't get the room cold enough which made it hard to sleep some nights. Bathroom was a bit too basic, water pressure was non existent and the toilet took hours to refill after flushing. Room was very clean and had a safe also.

Service was always friendly and fast. We had to leave one night earlier than we originally booked and front desk was happy to change the booking at no cost. Restaurant staff always good my order right and the food was brilliant for the price($3 for a pizza).


Hotel is located on Beach, no more than 10mins walk from most the bars, shops,etc on Beach. The hotels restaurant was the real standout, the tables are right on the beach so everyone has a great view but can get a bit windy if your right down front.

Considering it only cost like $50 a night i think i would stay here again, only thing that would stop me is the lack of pool.

Room Tip: For the price Standard Studios were good
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  • Stayed June 2013, traveled with friends
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Helpful?
3 Thank Aussie_MuTT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, England, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 27, 2013 via mobile

Not sure if we went the wrong way off the boat but we walked the coast road which was quite hilly with three backpacks. When we arrived we were greeted by the receptionist who instead of making us pay, saw we were exhausted and immediately shown us to our room. We had a superior concrete bungalow as we wanted air con. We had number 9 which is pretty much the closest you can get to the beach without being on it.

Very basic room but clean. Not really much space for 'stuff'. Mossie nets provided but had a few holes in and the curtains didn't really cover the windows fully and had some marks on them.

The outside bathroom daunted me at first as I like my luxuries but for 2 nights it was fine. Just make sure you shut the door as its open to the elements and you don't want any new crawly friends in the night or the heat as the bathroom isn't air conditioned.

Was quite basic for me but If you like basic then I guess this is luxurious

Lovely bar on the beach tho, good food great taste.

Was quite surprised when everything was closed up at 11.30

  • Stayed August 2013
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Helpful?
1 Thank Louise R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna, Italy
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed August 17, 2013 via mobile

Resort: we really had a super bad experience at "In touch resort". The worst of our thai holiday.
During the first night in the room we found three big bugs. We asked to the staff to close a big whole in the bathroom's roof. The lady of the reception, who speaks a bad english, told us that the problem it would be solved in the same day. When we came back in the night, they didn't do anything and we still found a "safari" in our bungalow.
The day after they closed the whole in the bathroom and we couldn't use our (paid) room until 3 pm. Anyway we still found bugs.
We wanted to stay there 4 nights, even if we booked only for 3. As we arrived the lady of the reception told us that it was ok (and told the same in a written email), but, as she can't speak english, she was wrong and at the forth day we were without a room and we had to search for an other hotel on the 16th of august (not so simple). The lady of the reception, which promised us the 4th night, told us that we were telling lies and that she had never told us that the 4th night was possible.

Restaurant: very good location but very bad bbq (the fish was dirty and horrible). Ok the breakfast but you can find the same in a lot of other places.

  • Stayed August 2013
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Helpful?
10 Thank Giuliarocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about In Touch Resort & Restaurant

Property: In Touch Resort & Restaurant
Address: 1/16 Moo 1, South Sairee Beach, Koh Tao 84360, Thailand
Phone Number:
Location: Thailand > Surat Thani Province > Koh Tao
Amenities:
Bar / Lounge Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #16 of 49 Hotels in Koh Tao
Price Range (Based on Average Rates): $
Hotel Class:3 star — In Touch Resort & Restaurant 3*
Number of rooms: 26
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