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“Great place for a family holiday”

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Pinnacle Koh Tao Resort
Ranked #20 of 49 Hotels in Koh Tao
Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
“Great place for a family holiday”
Reviewed July 23, 2013

Best choice for a longer family holiday in Koh Tao! We stayed 11 nights at Pinnacle and we were extremely happy with our choice. The breakfast fresh and delicious, the rooms amazing with best views, massages to die for. We booked 2 standard hotel rooms next to each other as we have teenager kids and it was simply perfect. They were still close to us to keep an eye on them but having 2 rooms gave us the privacy well needed. The reception staff and Joanna were very helpful, friendly and smiley like all the resort staff. There was a young lady in the restaurant –Sue, who was very attentive and very friendly. The Thai food was very good, the European food pretty normal but very well presented. We had a lot of time to explore the island and we discovered amazing bays and beaches so we definitely recommend going to Koh Tao for longer. We saw so many people that booked 1 night and then extended to 3 or 4 nights. You cannot help it…it’s the best in the area, far better than Samui and Koh Phangan. We felt we got good value for money and the very best Thai hospitality.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
16 Thank Daniel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Guest Relations Manager at Pinnacle Koh Tao Resort, responded to this review, July 23, 2013
Dear Daniel,
Thank you for your stay at Pinnacle Koh Tao Dive Resort and for your kind words.
We are very happy to hear that your stay with us was everything you wanted and expected. Our colleague Sue was thrilled to hear that she got mentioned in an online review and she is thanking you in return. We encourage our guests to highlight the team members that impressed them with their service and hospitality so we can reward the best.
We are looking forward in welcoming you and your family soon.

Best Regards,
Joanna
Pinnacle Koh Tao Dive Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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485 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Copenhagen Region, Denmark
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed July 19, 2013

Stayed at Pinnacle for five days with a friend in one of their bungalows. The staff was really friendly and serviceminded, and the accommodations fully lived up to my expectations. The view from our bungalow balcony was stunning, and the room was nice, roomy and clean (though the smell of perfume or whatever it was, was rather pungent when we arrived in our room).

The restaurant at the resort was also very nice. A wide variety of dishes, especially Thai at very reasonable prices - friendly staff here too :)

To us, Pinnacle was a great jumping off point for visiting the southern and eastern places of Koh Tao - reviews on this site complaining about the resort having to many stairs or too steep hills shouldn't concern anyone in average fitness condition ;)

  • Stayed July 2013, traveled with friends
    • Value
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Helpful?
17 Thank Kampenberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Guest Relations Manager at Pinnacle Koh Tao Resort, responded to this review, July 19, 2013
Dear Kampenberg,

Thank you for your stay at Pinnacle Koh Tao Dive Resort.
We are thrilled to hear you had a great experience in our resort and even more happy to hear that the only negative bit was the smell of perfume in the room. Our guests love the smell of jasmine but maybe we can do with less for the future.
It was great to have you here and we definitely hope you will return soon.

Thank you
Best regards,
Joanna
Pinnacle Koh Tao Dive Resort
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Denver, Colorado
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 5, 2013

I really enjoyed this hotel. I had been traveling for several weeks and wanted something secluded and away from noise and chaos and this was exactly what I was looking for. I was hoping to dive, but being at the end of my trip,I didn't have enough money. Instead, I enjoyed just relaxing by the pool for 3 days and sitting on my balcony every night watching the sunset. The staff was always friendly and helpful. I enjoyed the exercise I got walking up and down the stairs (a golf cart can be used, but I opted for the climb). I would recommend this place for anyone who wants a little luxury, serenity and relaxation.

Stayed July 2013, traveled solo
Helpful?
18 Thank Amber123161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Guest Relations Manager at Pinnacle Koh Tao Resort, responded to this review, July 6, 2013
Dear Amber,
Thank you for choosing Pinnacle Koh Tao Dive Resort for the end of your trip. Thank you for understanding exactly what we offer: quiet location but not isolated, affordable luxury and best sunsets in Koh Tao!
We are happy to have offered you the ambiance and the comfort that you needed and we do hope you will return for diving soon.

Best regards,
Joanna
Pinnacle Koh Tao Dive Resort
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London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 2, 2013 via mobile

My girlfriend and I initially booked 4 nights at this resort, since we had pre-booked flights out of Thailand. However, after 3 nights we moved our flights, and booked 2 extra nights here - it's that good.

The hotel itself is perfectly clean and well-kept, ALL the staff are incredibly friendly and spoke more than enough English to help in many ways, nice pool area, good food/restaurant, nice private beach, walking distance to Freedom Beach (stunning & good snorkelling)...the list goes on. Honestly we can't recommend this place enough, you WILL enjoy your time here.

We stayed in a superior bungalow as we found an offer online. The bungalow was brilliant, very spacious with excellent views and facilities. Room service was good, fast and polite, and was very reasonably priced for an island resort. Joanna (I assume the manager) was very helpful, as noted by other reviewers.

5* experience, 5* island, 5* staff.

Something worth noting is the fairly extreme steepness of the resort grounds. Not a problem for most, but perhaps a problem for those with mobility problems. Allows for great views though!

  • Stayed June 2013
    • Value
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Helpful?
20 Thank andy9l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Guest Relations Manager at Pinnacle Koh Tao Resort, responded to this review, July 6, 2013
Dear Andy,
Thank you for staying at Pinnacle Koh Tao Dive Resort and for your complimenting words.
There is nothing more rewarding that to see on paper (screen) the results of our hard work. I am happy that the Pinnacle team contributed in delivering a great holiday.
Thank you again for staying with us and we are hoping to welcome you again in the near future.

Best regards,
Joanna
Pinnacle Koh Tao Dive Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 29, 2013 via mobile

We visited the place in June 2013, Joanna, the Manager, was wonderful and very attentive. Once when it started raining when were at breakfast she even asked the personnel for extra umbrellas to be brought to the restaurant for those who forgot to take it from their villa. Bravo Joanna!
What needs to be taken into account - the location. The hotel il located in a very private corner of the island and only one road will bring you there. The road is sneaking in mountains up and down and you must feel very comfortable driving your bike to go there on your own. Otherwise you will need to ask for transfer every time you need to get down to the civilization and back :))
The villas are very spacious and clean, the view is stunning and that' amazing when you waking up in the bed and observe the sea over your feet :))
The breakfast is quite basic but who cares in such a place...
It' a good choice, don't hesitate.

  • Stayed June 2013
    • Value
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Helpful?
20 Thank Shnitser A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Guest Relations Manager at Pinnacle Koh Tao Resort, responded to this review, June 29, 2013
Dear Shnitser,
Thank you very much for your stay at Pinnacle Koh Tao Dive Resort and for your kind words.
We are absolutely thrilled to hear that you had a great experience here. The road to the hotel is indeed a bit of a roller coaster but many of our guests find that even more exciting. You will be happy to hear that we are working on improving the breakfast buffet by adding more items so I am sure that next time you visit you will find it much better and you will have more variety.
Thank you again for taking the time to write such a positive review and we are looking forward in welcoming you back soon.

Best regards,
Joanna
Pinnacle Koh Tao Dive Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed June 22, 2013

My friend highly recommended to come to this small island because it was recently named one of the top islands to visit. Without disappointment, it was a hidden paradise and the resort I stayed had a magificent view of the sea, very good location. The resort was run by a European manager so the place offered excellent standard of services. It was too bad that I did not have the chance to stay longer.

Room Tip: Stay at the highest point of the resort for the best view.
See more room tips
  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
20 Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Guest Relations Manager at Pinnacle Koh Tao Resort, responded to this review, June 23, 2013
Dear David,
Thank you for your stay in our resort on this amazing island.
A big thank you to your friend that sent you to Koh Tao as well. Koh Tao is indeed in Top 10 best islands in the world and it is a small paradise if you take the time to see it.
We are pleased to hear that our resort lived up to your expectations and we are looking forward in having you here again.

Thank you
Best regards,
Joanna
Pinnacle Koh Tao Dive Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 17, 2013

This is a beautiful and friendly resort. Me and my wife travelled 3 weeks in Thailand but we fell in love with this island. If you come to Samui or Pangan it's a shame not to come to Koh Tao which is very close and the best out of the three. The resort was a good choice as we got really good value for money and the staff very nice. They picked us up from the pier free of charge and they were always helpful. They all seemed happy to work there which made as feel very welcome.
The breakfast was good and the rooms spotless. The beach small but private and the best thing is that they have shuttle service inside the resort and the drivers were very funny.
We wanted to do diving but did not have enough time. We will definitely go back as Koh Tao is the cheapest place in the world to get certified for diving. Overall a great experience mainly due to the team there! Many thanks

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
20 Thank johny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Guest Relations Manager at Pinnacle Koh Tao Resort, responded to this review, June 18, 2013
Dear Johny,
Thank you for staying at Pinnacle Koh Tao Dive Resort.
We are thrilled that you had such a great experience here and our staff impressed you with their service.
Thank you again and we are looking forward in welcoming you again soon.

Best regards,
Joanna
Pinnacle Koh Tao Dive Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pinnacle Koh Tao Resort

Property: Pinnacle Koh Tao Resort
Address: 26/20 Moo 3, Koh Tao 84280, Thailand
Location: Thailand > Surat Thani Province > Koh Tao
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #20 of 49 Hotels in Koh Tao
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pinnacle Koh Tao Resort 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
Pinnacle Koh Tao Dive Resort provides an island escape for the true leisure traveler and dive aficionado. Spend your days exploring the beautiful world underwater either snorkeling, or diving with our state-of-the-art dive school located within the Resort premises. Watch a spectacular sundown from the lounge bed on your room balcony, each of which provides unblocked panoramic view of the Gulf of Thailand. Our resort is located on the hidden-away June Jeau Beach and features Restaurant, Bar, BBQ Terrace and Pool, allowing you to experience true relaxation under the world famous Thai hospitality. Should you wish to explore the nightlife of Koh Tao, we offer a free drop-off service to the pier every evening. We also provide a golf cart shuttle service within the resort. All our rooms are fully equipped with mini bar, LCD flat screen television, refrigerator and air conditioning. We also offer room service and tours. Guests will find that this service-oriented resort with superb facilities and amenities provides excellent value. ... more   less 
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