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“Great place to stay and a wonderful host” 5 of 5 bubbles
Review of Pinnacle Koh Tao Resort

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Pinnacle Koh Tao Resort
Ranked #20 of 49 Hotels in Koh Tao
Drammen, Norway
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Great place to stay and a wonderful host”
5 of 5 bubbles Reviewed November 19, 2012

This resort could be ranked one of our top places we ever stayed. its setting let you truly enjoy the scenic view of the sea and you can snorkeling right infront of the resort. The room is quite big and still very new. Thank to the guest relation who is an English for his excellent hospitality and information about Koh Tao. Wesurely had a good time staying here.

Room Tip: pick the bungalow
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
29 Thank ia c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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473 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
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  • Thai first
  • Any
English first
San Francisco, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed November 11, 2012

We have been to koh Tao many times and have never stayed at such a beautiful resort. It is brand new and sit on a hilly terrain that allows you to enjoy the amazing view of the sea. At the price we paid, we can not ask for more. The ride to town during the day is free while in the evening, you can go enjoy the night life which is about 2 kms away with a small fee for the special shuttle.

  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
30 Thank victor k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Plymouth, New Zealand
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed November 10, 2012

We had a great stay here and it was the highlight of our honeymoon!
We were picked up from the pier and after a slightly scary 4WD ride we came to this beautiful location.
We stayed in a hotel room at the top of the resort. The room was spacious, bathroom nice and it opened onto a balcony with sun loungers and the most amazing view possible. It was really good value for money.
Being so far up the hill, it was a steep and sweaty walk back up in 30 plus degrees but it was great exercise and although I was too proud to ask for one, there was a golf cart if you really wanted transport. There were also torches in the rooms so if you went out at night, you could see down paths, to the beach/ next bay etc.
The restaurant was expensive but the staff were nice and the food was good. I got a free massage voucher on arrival and the woman hurt her hand so I was offered a free dinner at the restaurant instead which was lovely. The breakfast were ample and delicious. Best of our holiday by far.
The pool was beautiful and it was so nice lying on the loungers and looking out at the sea and spotting turtles.
There was good snorkelling right off the beach. Although there was a lot of dead coral, there was some regenerating and there were loads of fish, clams, christmas tree worms to be seen. I even saw a cuttlefish!
We also went to the resort next door (can also book from pinnacle) and went on a snorkelling trip on a longtail boat around the island. A great experience.
To the person who reviewed Pinnacle on October 31st or anyone who reads it and will be swayed by what they said, I would dissagree that its just for old people who want to lounge around all day (but if you want to go to nightclubs, don't stay here).
We are young and stayed here for 4 nights. The walking up and down the hills was certainly active! There was the beach right there to swim and snorkel. And, the people who reviewed it may not have noticed but there was a track (about a 5-10min walk) to the next door bay. Here there were a few more resorts, a large long bay for walking, heaps of waterfront bars and restaurants and lots of people. We went there most days and in the evenings for dinner/drinks. From here I think it would be relatively easy to get to town and you could probably access pinnacle from this bay if you wanted to motorbike. There is a small superette right next to the resort. It is also really easy to get longtail boats anywhere and I don't know why you would want to go to town everyday anyway when you are staying at such an idyllic location.
Although, we couldn't always find the staff (which was occasionally frustrating given the climbing involved to get anywhere/heat), we found staff to be really friendly and helpful and the manager was eager to keep us happy and cared about our opinions.
I would definitely reccommend this resort to anyone and I would love to go back one day.

Room Tip: If you don't mind steep climbs, the hotel rooms at the top offer brilliant views but if you pref...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
33 Thank NZKate_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
2 reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed November 9, 2012

we had a really good time at this resort and the staff have taken good care of our family. The resort was offering a good discount during this low season so it was also a good value for money.
near by they also have a few resturant that you can eat but the quality was not as good.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
32 Thank heinberg m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed October 31, 2012

Upon seeing pictures we were taken back, the scenery is gorgeous, the bungalows lovely too and booked a superior bungalow, nice in size and layout, more expensive than we would normally pay but it was lovely on reviews.

We got picked up in a 4x4 from the port and the journey to the resort explained why. Once turning off the main road for the 1.5km trip up hill to the site it was clear that only mountain goats and 4x4 drivers could make this tripconsisting of some of the most extreme road inclines you could imagine.

Once on the resort not much changes, its all very steep needing to call reception to send a car to get you or be soaked in sweat from the climb.

Once at reception the cost to town is a shocking 200 baht per person per journey, so a weeks stay will cost your average couple an extra £80 for a five day just in transport costs.

When you approach the staff they merely shrug there shoulders when there is no night manager available to talk to.

We paid £320 to stay here for 6 nights and if we get a refund we won't be staying the duration, i sure as hell would not recommend this to anyone who enjoys seeing a place as there is nothing here for miles unless you part with even more hard earned cash. Great if sitting on site is your thing however, being under 60 and active it would be nice to get out and about without crippling your budget on transport as there is no way any scooter you hire would make it up those hills.

Avoid at all costs

A very unhappy, dissatisfied traveller!

  • Stayed October 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
12 Thank L1saHizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Guest Relations Manager at Pinnacle Koh Tao Resort, responded to this review, November 18, 2012
Dear L1saHizzy

Thank you for taking the time to write a valuable review on our resort. We appreciate your willingness to share your experiences with us and regret to hear that your stay with us was not satisfactory.

In order to provide our guests with the fantastic view over the sea the resort had to be built on a hillside. As a result there are indeed steep hills and steps within the resort, however as you mention, we do offer a free convenient shuttle around the resort. Many of our guests are very satisfied with the setting and find the experience of staying at Pinnacle Koh Tao Dive Resort a highly memorable one.

Again, we are sorry to hear that your trip did not meet your expectations and we wish you a pleasant onwards journey.

Sincerely,
Guest Relations, Pinnacle Koh Tao Dive Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beijing, China
1 review
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed October 6, 2012

We have been here several times and stayed at vaious small locally run resorts. This resort establishes new standard of hotel here with amazing location that you can view the beautiful sea of southern Thailand. The room meets international standard, services is excellent but the staff can still improve their English. One note: make sure you and your friend are healthy to go up and down the hill even thouhg they have a shuttle bus for you to move around.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
31 Thank Joe s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernried, Germany
2 reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed September 19, 2012

Iy you really want to view the sea from the Gulf and its amazing sunset in the evening, come to this resort. The way they build this resort you can witness the sea view from the morning till sunset. Great location but make sure you are health to go up and down the hilly terrain even though they have a shuttle to take you around. night life is about 15 minutes away. great resort at reasonable price and a lot cheaper than those in Samui and Phuket.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
30 Thank michael s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pinnacle Koh Tao Resort

Property: Pinnacle Koh Tao Resort
Address: 26/20 Moo 3, Koh Tao 84280, Thailand
Location: Thailand > Surat Thani Province > Koh Tao
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #20 of 49 Hotels in Koh Tao
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pinnacle Koh Tao Resort 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
Pinnacle Koh Tao Dive Resort provides an island escape for the true leisure traveler and dive aficionado. Spend your days exploring the beautiful world underwater either snorkeling, or diving with our state-of-the-art dive school located within the Resort premises. Watch a spectacular sundown from the lounge bed on your room balcony, each of which provides unblocked panoramic view of the Gulf of Thailand. Our resort is located on the hidden-away June Jeau Beach and features Restaurant, Bar, BBQ Terrace and Pool, allowing you to experience true relaxation under the world famous Thai hospitality. Should you wish to explore the nightlife of Koh Tao, we offer a free drop-off service to the pier every evening. We also provide a golf cart shuttle service within the resort. All our rooms are fully equipped with mini bar, LCD flat screen television, refrigerator and air conditioning. We also offer room service and tours. Guests will find that this service-oriented resort with superb facilities and amenities provides excellent value. ... more   less 
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