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Aminjirah Resort
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Reviews (1,376)
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Reviewed April 19, 2017

My husband and I stayed at the Aminjirah for 3 nights in April. The views were incredible and the pool was nice; however, outside of those aspects, the resort was remarkably average and somewhat inconvenient.

The resort is a bit of a trek from the main active area with restaurants and the shuttle is not offered as early or late as it should be. Taxis are generally 300-400 baht each way from Sairee and that really adds up. Additional transportation notes: I had arranged for the resort to pick us up from the port, but no one picked us up. When I stated this upon arrival, the front desk did reimburse us the cost. They state there is free drop off on your departure, as well, but that wasn't quite true. It is free IF you are leaving around one of the stated shuttle times. They did arrange for the resort driver to drive us to the ferry port for a fee.

Echoing some other reviewers with foul water smell from shower and bugs. Running the water for a few minutes helped clear the smell, so it became a non-issue. The front desk was spraying for bugs as we came in and the smell was overwhelmingly evident in our room. We still got a few bugs, but given the area, I don't think this was avoidable for the majority of the properties on Koh Tao.

I don't think it was an overall bad experience, but it was also not as good for what we paid to stay there. I do think when something was brought up, the staff did their best to react and take care of what was happening.

Room Tip: Ocean view rooms have incredible views, but you also have to listen to loud music from the pool in the daytime hours.
  • Stayed: April 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank kim j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aminjirah, Owner at Aminjirah Resort, responded to this reviewResponded April 20, 2017

Dear Kim

Thank you for your nice comments about our views and our staff. While we are sorry that you felt there could be improvements, we do take comfort in those.

With regards to your other comments, as this may be of interests to others, I have answered below:

1. We have 4 free transfers daily to Sairee Beach. Considering the cost of these and how close we actually are, I think this is more than fair. The times are also based on the fact that many guests like to go to the beach and come back during the day. When we first opened we did not have free transfers and in the interest of customer service we have slowly upped this to 4 times a day.There is also very honest and trustworthy moped rental operator just next to us as mentioned in other reviews.

2. Our location has been mentioned quite a few times. We feel that with the island being so small, our location is ideal: far enough to be quiet and secluded, yet within walking distance to snorkelling, bathing and the village. We note that these complaints mostly come from guests that have not booked directly with us, as we are very clear on our own website. We are unfortunately not able to be more clear on third party booking sites, as they not allow much in the way of descriptions etc.

3. We explicitly state on our website that we offer free pier transfers only for direct bookings. We also state clearly that we do not have free transfers outside 8 am and 8 pm. We do not state on third party booking sites that transfers are free of charge.

Hope that clarified our offerings.

Sincerely

Aminjirah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2017 via mobile

A beautiful resort and if I were to return to Ko Tao I wouldn't stay anywhere else! This hotel is set a 10-15 minute walk from the main town of Sairee up a (not too steep) hill. Until 5pm there are regular drop offs into town by the hotel staff that are free to guests. We opted for the mystery room package and got an ocean view room for our whole stay - it was beautiful. We went for 6 days and it rained heavily for 4 of these despite it being April (not the rain season). Therefore we were so grateful to have a balcony that the rain didn't get into! On these days we bought umbrellas and went into town at lunchtime with the shuttle then came back to our balcony in the afternoons. On the final day it was hot sunshine and we finally enjoyed the beautiful pool. The staff are all incredibly helpful with good English. The breakfast buffet is delicious and changes slightly each morning. We didn't use them, but there's scooter hiring directly opposite hotel. Very impressed!

Stayed: April 2017, traveled as a couple
Thank Alice P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aminjirah, Owner at Aminjirah Resort, responded to this reviewResponded April 19, 2017

Dear Alice,

First of all thank you for supporting us by booking directly on our website thus getting the benefits of the free pier transfers and the best rates!

Secondly, great that you enjoyed the mystery option!

xoxo aminjirah

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Reviewed April 16, 2017

stayed here as a couple, the hotel was nice and clean and room was cleaned daily aswell, its a nice walk down to the village and over couple of hills but makes it worth your dinner! the pool really is amazing and worth staying here just for the view. if we come back we will definitely stay here again.

  • Stayed: December 2016, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank philipfounds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aminjirah, Owner at Aminjirah Resort, responded to this reviewResponded April 19, 2017

Dear Phil,

Thank you for supporting us by booking directly on our website thus getting the benefits of the free pier transfers and the best rates!

Happy to read your kind comments!

xoxo aminjirah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2017

Wow, what a hotel. The view is amazing and the staff is really helpful especially Jack, what a Legend!! Thanks for an amazing time at Koh Tao! The hotel is a bit off but you can hire mopeds at the hotel. But if you like excercise there is an amazing steep road back to the hotel. We did it 3 times and felt stronger after ;)
We would love to come back and stay at this hotel.
Great stay

  • Stayed: March 2017, traveled as a couple
    • Value
    • Location
    • Service
Thank Gabriella S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aminjirah, Owner at Aminjirah Resort, responded to this reviewResponded April 19, 2017

Dear Gabrielle,

Thank you for your awesome review and comments! I am sorry that you had not booked directly on our website, as I am sure you would have loved the free transfers on arrival and departure!

xoxo aminjirah

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Reviewed April 5, 2017

This resort is fab! what else can i say. book ocean inifnity and you have view amazing of sunset and big pool and just walk upstairs for therooftop pool too.

breakfast great value formoney. 4 shuttle transfers every day to town and free on coming andgoing.

love aminjirah. best place inthailand we visit. cant recommend enough!!!!!!!!!

Room Tip: Room 17 - ocean infinite
  • Stayed: April 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank stockyhoolmmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aminjirah, Owner at Aminjirah Resort, responded to this reviewResponded April 19, 2017

Dear Guest,

Great comments! Very much appreciated and thank you so much for booking directly with us on our website :-)

xoxo aminjirah

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