Booked this hotel through Agoda it looked lovely, on arrival it was like driving into a building site, receptionist very rude, I asked to see the "Superior room" that I had booked as all I could hear from the reception was drilling and banging, when we were shown the room the bed had been laid on/slept in and towels were scattered across bed and the view looked like a building site/rubbish tip. I said I didn't want to stay in this room and wanted to move to another hotel but was informed by rude staff member that this was not possible until they spoke to Agoda! We agreed to pay for an upgraded room for one night and wanted to move the next day but still to this day I never received a refund! Also pool is dominated by diving schools all day. Not recommended!!!
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- Also Known As:
- Koh Tao Regal Hotel Koh Tao