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“A rip-off!”

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Family Tanote Bay Resort
Ranked #55 of 81 Koh Tao B&B and Inns
Reviewed August 18, 2012

We booked 4nights at this place online with Kotaoisland.net since the hotel didn't have it's own website. We paid a deposit of 20% and were quoted 3500 ThB per night for a four bed family bungalow with airconditioning It was recommended in Lonely Planet. The price seemed expensive but it is a touristy area and we thought we were paying for a really nice place
There was no pier transport like there is for most other hotels on the island. Our bungalow had two double beds but the sheets provided only covered two people. It was very small and cramped for four people. It was never cleaned the whole time we were there except by us. And bkfst was not included. It usually is for the price we were paying. The location is quite isolated a 400ThB charge one way for us to go to town. The food was mediocre at best and double the price of the town restaurants.
I suspect that our bungalow had been given to someone else since there were bigger bungalows on site. But no one said anything at check out or check in.
The staff were courteous enough but we just felt ripped off since the hotel next door charged the same price for nicer accommodation and bkfst included.
The only kind thing I can say is that the snorkeling was magnificent.

  • Stayed: August 2012
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1  Thank Travelingwithkids565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 18, 2012

Nice looking resort (the stairs with all the bottles thy built in...).The view is perfect from the bungalows´ nice veranda (hammock included). The bungalow itself is clean and practical. the pricing is bit too high. Not all of the meals in the restaurant are good and too expensive as well (our best choice was the poseidon restaurant on the opposite side of the bay). We picked the family resort, because of the divebase located right downstairs from the reception.

  • Stayed: August 2012, traveled as a couple
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Thank thomas g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2012

The only redeeming feature this hotel is the location. It has the best views of Ao Tanote bay that has excellent snorkeling and swimming in a quiet location on the island. Do not cross Ao Tanote off your list as it was my favourite place on the East coast islands however do not stay here- be warned....

I have backpacked for the last 15 years all over europe, canada, america, australia/NZ and Asia and I can honestly say this is the worst place I have ever stayed. The service was terrible, the staff (who were all family members and who would never have been employed in another hotel) were all too lazy to provide any kind of service and if you asked them if you could pay for a drink from the fridge for example there was a lot of huffing and puffing and getting up with much effort. The only person who looked busy was the mother of the family who ran the hotel.

The room itself was was a dark teak box with 1 bare lightbulb and a slow whirring fan inside, towels and bedding were worn and very old fashioned. If you want to find out what sleeping in a coffin is like then this is the place for you! We had paid a cheap pirice compared to UK pricing but compared to other similar priced accommodation in Thailand and indeed in the same bay on Kho Tao this was dire.

We had paid for 3 nights and only stayed for 1 night, on which my husband decided sleeping on the beach was a better option which says a lot!!!! We quickly moved to the outstanding hotel next door which for the same price houses you in beautiful tree houses that are 5 star quality at 1 star prices.

Kho Tao is amazing as is Ao Tanote - we found this hotel in the Lonley Palnt book but they must have been on the wrong planet when reviewing this as usually thier reviews are valid however I would advise nobody to stay here - if anything just walk through the resort for the views on the edge of the bay

Room Tip: Stay elsewhere on the bay
See more room tips
  • Stayed: April 2012, traveled as a couple
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1  Thank WalkertheWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2012

Value for money was terrible as it was quite an expensive room. Never got cleaned, staff seemed mostly off and disorganised
(not like Thais!), food was average, facilities were poor (ie drip for a shower). ON the other hand the location is beautiful and you get a sea view, the beach is nice and the snorkeling is on your doorstep.
Not going there again but I might try another resort on the bay.....

  • Stayed: July 2012, traveled with family
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3  Thank Isabelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2012

Good points: great location with amazing views, beach is just there (with some shaded spots if needed) and you can just snorkel off. Might not suit someone looking for a nightlife etc...but 3 or 4 other restaurants on the beach to vary a little.
Negative points:
-the staff was rather lunatic.
We booked a family room (had 2 double beds) for 6 night. First the shower didn't work and it took a couple of requests to get it fixed, albeit it was never more than a drizzle and no temp control (not fab with young kids).
After another couple of requests on the 3rd day, the room finally got cleaned on the 4th (just this once). Had to beg for toilet paper during most of the stay!
-The food in the restaurant is less than average but ok.
We stayed in various places (from backpacker to 3star place) in Thailand and this place was relatively expensive but with poor service and facilities....I will not go back to this particular "resort" and I wouldn't recommend it either.

  • Stayed: July 2012, traveled with family
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2  Thank Isaprima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2012

My opinion is divided.. .
Advantages:
- really beautiful location - views, surroundings and etc.;
- very nice beach with good area for snorkelling
Disavantages:
- too remoted from EVERYTHING! (except the sea :-) ) NO ONE shop ore area to walk on evenings, but taxi-cars is very expensive -from 400 TB ! (I've heard about taxi-boats, which more cheaper, but there is no one in low-season!) I like guiet , no-crowe places, but this is TOO lonely one even for me! :-)
-too noisy at nights because of wind and sea - I couldn't sleep all nights, may be because of my bungalow was almost in the top, on the edge and the season was windy -I don't know :-)
- the staff not very welcoming, it seems they don't interested to have tourists at all.. a bit indifference people.. Their English too poor also (ore may be they pretend :-) )
And, at last, I had a very unpleasant incident in this hotel: somebody stole my money with return ticket to Bangkok - from close bungalow..... So - be careful with your money if you stay here.

  • Stayed: December 2011, traveled solo
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1  Thank ElenaLis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2012

Amazing views, friendly staff, comfortable (basic) rooms.

Only negatives were the remote location and below average food. Unless willing to get a taxi to the busier part of the island don't expect to leave the hotel.

  • Stayed: February 2012, traveled as a couple
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Thank laurenjenney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Family Tanote Bay Resort

Address: 40/1 Moo 3, Tanote Bay, Koh Tao 84360, Thailand
Location: Thailand > Surat Thani Province > Koh Tao
Amenities:
Bar / Lounge Beach Restaurant Spa
Hotel Style:
Ranked #55 of 81 B&Bs / Inns in Koh Tao
Price Range: $19 - $62 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Family Tanote Bay Resort 3*
Number of rooms: 42
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Also Known As:
Family Tanote Bay Hotel Koh Tao

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