We stayed in a newly built deluxe luxury room and were pleasantly surprised how spacious and comfortable the room was. It was nicely decored and had a fridge filled with various different beverages, air conditioning and a king-size bed.
But that's pretty much where the pros ended. First of all, no cleaning during our entire stay! Our friends room was cleaned once, but just because they happened to pump into one of the cleaning ladies and asked for it!
The location is noisy as hell, the road leading to the beach through the resort is busy 24/7. Dogs, scooters, small trucks, partying people.. Also the noise from nearby bars (including the resorts own by the beach) keeps you awake at night.
The personnel was quite nice but the whole "system" they had with the reservations and billing was not organized at all. Our laundry nearly got lost, huge hassel with meal orders every time and when it came to payment of our meals, drinks, laundry and minibar when we were leaving, I never got to see any kind of receipts, just total amount was given to me hand written to a piece of paper and that's was it.
Room had to be paid when checking in and according to hotel policy you have to notify the reception one day before you leave or else they will charge you extra (don't ask me why).
Breakfast was a complete joke. On the menu there are loads of breakfast items to choose from but guess what the hotel guests had to eat every single day? Coffee, juice(not fresh), toast, fried eggs and bacon. Nothing else couldn't be chosen from the large variety. After one day we ended up eating breakfast from a buffet in a nearby hotel at only 150BHT.
So to sum it up, there are better options at Sairee beach where you can get a bit more for what you've paid for. Wouldn't go back to this resort.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Priceline, Hotwire, Cancelon and TripOnline SA so you can book your Wind Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Wind Beach Hotel Koh Tao