This was one of 6-7 accomodations we stayed in during our 2 week Xmas trip from Bangkok to Singapore via Hua Hin and Ko Tao/Samui in 2012/13.
There were five of us including my parents who are healthy but in their mid 70s.
I choose the accomodation based on good review on Tripadvisor and Booking websites.
The accomodation is a two storey villa built onto a very steep hill side. Top storey is a two bedroom penthouse unit that the owner couple usually lives in and lower storey are two one bed units. We booked the penthouse unit and one of the lower floor units.
The villa itself is design and engineering wise quite impressive and the owner couple must be given credit for that.
The problem is that this couple are too attached to their property. The photos shows the draconian House Rule you are required to sign as well as surrender your passport. Alan the owner admitted that he charged extra for a guest who regularly used his aircon with the window open. There are also rules about turning off all lights and all aircon that are not immediately required. The door to the room that has aircon on must be closed. The aircon temp must not be below 25 degrees or so. The remote to the penthouse living room aircon could not be found and there is no aircon in the living room of the one-bedder.
These rules are enforced as the couple live in a small detached builing nearby while they rent out the penthouse. I always had the feeling we were being watched like a hawk the whole time we were there. Very uncomfortable as I dont know these people and there are no other people about.
One of the reviewers mentioned that he walked back from Sairee beach. Amazing as it exhausted me just coming back squeezed in the owners old suzuki because of the slopes that even the four wheel driven car struggled with.
Most serious problem for our group was the stairs. The steepness of it the length of it the slipperiness of it and the narrowness of it. Potentially deadly for my elderly parents and not that comfortable for me and my wife as well. My parents very carefully went up to the penthhouse unit and did not come down until it was time to leave the next day.
We were booked for 2 nights but cancelled the second night for this reason. We offered to pay the advertised 30% cancellation fee and even 50% but unfortunately the owner couple wanted 100% and will not budge. I explained that if they had told us about the stairs we would not have booked this accomodation and that the owner should have highlighted this when we told them we are a family group. The owner threatened to call the police and did make a cal in front of me which I now believe to be a fake call as police never arrived and when I told them we will go to the police ourself they refused to go with us.
The sympathetic Thai police mediated and ordered the couple to accept our 50% offer.
All in all a very uncomfortable stay for us and our version of Hotel California.
- Official Description (provided by the hotel):
- Set in the jungle clad hills above Sairee Beach, Koh Tao Star Villa offers unique accommodation on Koh Tao. spacious, modern, fully furnished apartmens with western standard bathrooms all designed with the ecology of the island in mind. Enjoy beautiful sunsets from your terrace and enjoy free use of our games room and BBQ area. And this very peacful setting, is only 3-4 minutes by bike or ATV from the centre of Sairee Beach - truely a great combination. ... more less
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