We spent a week in Koh Tao and visited Ao Muong Resort/the restaurant during our snorkelling tour. The experience was one of the worst ever: upon arrival we were given the menu and ordered lemon juice without ice first and subsequently some main dishes. What was served as lemon juice was crashed iced with a bit of lemon. As we mentioned that our request was the juice without ice, the glasses were exchanged, however it was still water with A Lemon in it. The food was not too bad so all in all we thought it was adequate (we are rather easy going in general). However, when it came to paying the bill and we handed the money, suddenly we were told that the menu we had in hand before was not the right one and we were presented with a new one, where prices were much higher. In fact, old prices were still there, but crossed out. A bit confused, we paid the new amount, but we asked the waiter what caused the sudden change. She (poor girl) had no explanation, but pointed towards the manager who was standing to the right of the counter. As we kindly asked him what the the reason for the higher price was, he told us to (litterally) get out of his restaurant and chased us out the door! As we were leaving, he was still screaming that this was his place and if we don't like it we can go! We were absolutely shocked by this behaviour especially that, although quite suprised, we asked in a friendly manner (the Thais are always so friendly and forthcoming). We complained to the local tourist office and were told that there had been complaints before, simpy because the restaurant is the one of two in te Mango bay, thus having a semi-monopole there. All in all, it was our worst experience in Thailand ever and our recommendation is, if you are planning to eat there or your boat guide takes you there (this is a typical stop on a snorkel tour) - don't!
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