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“Great location, average rooms”

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Seashell Resort Koh Tao
Ranked #41 of 49 Hotels in Koh Tao
Kelowna, Canada
Level 5 Contributor
73 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Great location, average rooms”
Reviewed March 6, 2014

First of all, this hotel has a nice location on a beautiful stretch of beach. The breakfast buffet is also good with a nice view from the restaurant. However, the rooms, ground{s can use an update when you are paying what you are for this hotel. Room service does a fast job of cleaning them. I also had no hot water my whole stay!!. I told the front desk, but this made no difference. Make sure you get a room away from the road or you will not sleep!!. I had to go buy ear plugs to sleep.

Room Tip: Make sure to get a room well away from the road, or you will not sleep
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  • Stayed February 2014, traveled solo
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boatingtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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485 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
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English first
London, United Kingdom
Level 6 Contributor
71 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed March 1, 2014 via mobile

The hotel is aesthetically pleasing, the rooms large and has two pools, one of which is particularly quiet and on the beach however there are many areas which the hotel could improve on. The buffet breakfast is lacking, though if you miss breakfast (stops at 10am) you can get a voucher for a set breakfast. We did this one day and after 50 minutes (being the only people ordering food) and enquiring twice as to when the food would arrive, it became apparent it was not going to so we left and paid for a breakfast elsewhere. When we mentioned this to the reception, they didn't seem to care less. Like l said, the rooms are large and you can have them made up each day, but this seems to be nothing more than they pull the sheets up and straighten the pillows (and not even all of them, they left some on the chair as though they couldn't be bothered). They provide toiletries but they are not a brand, just clear bottles with a typed label sellotaped on the front. The towels are thin and cheap but you do get fresh ones to take to the pool every day. For £50 a night, you can't complain (if you did, I don't think they'd care anyway) but its a shame they let themselves down on these little points as they could be so much better.

Stayed March 2014, traveled as a couple
Helpful?
Thank thumpergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monaco-Ville, Monaco
Level 3 Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed February 16, 2014

Before I start, I need to specify that I had a great experience at the seashell diving center. Here i'm commenting about the resort...
We had an awfull stay there.
There's clearly a huge gap between the frontdesk area which is a beautiful space, the great garden and pool area, and the bungallow.
Don't be fooled by the first impression.
We had the bungallow N°6. It was more like a closet : no space, no closet or decent table to put our bags and clothes. We had to put all our stuf on the bed and when sleeping, all our stuff on the floor.
One broken window, no AC, but fan which didn't really work (it didn't rotate so we had to sleep where the fresh air was distributed) the roof is made of steel so it was too hot to stay inside. It was full of moskitos...
No safety box, no TV, no telephone if you need to call the desk you have to go, though I m not sure they want you to call : when we complained about the doorlocker which was so hard that it took minutes to lock our door, they sent us a boy who was just sorry for us. No one came to fix it in five days....So we used our own lock.
The bathroom was large, but no hot water. The ceiling was broken and had mould.
At check-in they kept my passeport for all the stay which is the first time I experience such a thing (and I work in hotel ! )
You don't keep people passeport ! and what if i had to show it to a change office or to police ? Why did they keep my passeport ?
Also we had trouble when going to the hotel restaurant : the price of the veggie breakfast was 150 bath. they asked us to ask for a coupon prooving we were guest of the hôtel (which I understood) but at the fornt desk the price increased + 40 bath: now the veggie breakfast was 190 but still written 150 on the menue ! The rude receptionnist couldn't give a rationnal explaination and kept on saying "it's up to you". Last but not least, at the end of our stay we decided to try another hotel, but they tried to charge us for the comming night even leaving way before check-out time and it was our officlal last night on our reservation so it was not even a late cancellation case.
Still no rationnal explaination was given : they just tried ! Once again I state that the diving center is really great, but i suggest to sleep somewhere else especially if you need concentration for your diving experience...The road and all the night clubs behind the resort are extremely noisy at night...

Room Tip: Go for the diving center which is a very good one and sleep somewhere else....
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
1 Thank neverletuforget
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Koh Tao hotels

Shanghai, China
Level 6 Contributor
100 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed February 12, 2014 via mobile

I stayed here for six nights during Chinese New Year.
I found the surroundings were very pretty and clean, and well maintained with staff everywhere. When I booked the hotel the price was really low, and when I arrived I realized why!! I was actually at the back of the resort, up a hill in a hut....to be honest for £20 per night including breakfast I was still happy. The swimming pool is lovely and it's fun to watch the PADI training during the day. I would recommend the hotel.

Stayed January 2014, traveled solo
Helpful?
Thank LyndseyGibbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 1, 2014 via mobile

A great spot with a prefect location, lovely pool and a decent restaurant. The booking was messed up so we didn't get the room we booked. The one we did get was decent enough...but has to pay surcharge for the room...

Stayed January 2014, traveled with friends
Helpful?
1 Thank carltonvespachris71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 24, 2014

Good Hotel, great location right next to the beach. has a pool and the rooms are really spacious. Staff were helpful but the food my its own restaurant wasn't particularly nice I would recommend walking down the road a little.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kayliebrook2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster
2 reviews
Reviewed January 23, 2014

Positives: Our instructor Mike was a cool guy and helped us where needed. Completing the open water with him was good fun. The price was good 9000 Baht for course and nice big room included which makes price v good.
Negatives: not personally but a few people in the group had a few problems with equipment, some was new some was old as they didn't work properly together. Also there was always someone smoking around the dive shop, which isn't great if you're not a smoker.
The visibility was terrible at the dive site we visited first, so didnt see much. But the next day we visited the same site again and a site about 100 metres from that same one! So of course we didn't see much. The room we had was a 10 min walk from reception which wasn't ideal but we weren't complaining, however there was a problem with the toilet. It stunk of sewage and if we left the windows shut in the day we came back to an unreal smell of sewage.

Overall: I can't fault the instructor as he was a genuinely nice guy highly recommend him. I would still recommend the dive centre. And will still rate well. My experience was in general good and it's unlikely that someone else would have the same experience so I can't rate badly.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Backpacking4life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Seashell Resort Koh Tao

Property: Seashell Resort Koh Tao
Address: 9/1 Sairee Beach, Koh Tao 84360, Thailand
Location: Thailand > Surat Thani Province > Koh Tao
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#16 Top resorts Hotel in Koh Tao
#19 On the Beach Hotel in Koh Tao
Price Range (Based on Average Rates): $
Hotel Class:3 star — Seashell Resort Koh Tao 3*
Number of rooms: 82
Official Description (provided by the hotel):
Seashell Resort Koh Tao is centrally located in the popular resort area, within easy walk to markets, shops,beach bar, restaurants and Sairee famous beach.The resort is styled around a garden landscaped and swimming pool, with PADI dive center and a spa area. An additional bar and modern restaurant is located on the beach serve Thai Food ,European Food and Seafood ... more   less 
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Also Known As:
Sea Shell Hotel Koh Phangan

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