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“Staff cannot be trusted”

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Phi Phi Don Chukit Resort
Ranked #36 of 39 Hotels in Ko Phi Phi Don
Reviewed August 17, 2011

We recently booked a transfer with phi phi don chukit and were met by the company's staff at Krabi port. The ticket included a bus at 12 from the port to the other port and then a ferry at circa 4pm to get to koh phangan. When we arrived at the port a guy in an orange tour Tshirt told us there was no 4pm ferry but that he could arrange a taxi to get us to the port for a 2pm ferry. He wanted 4000bahts for this. We knew this was a con and checked on the ferry website to confirm there was a 4pm ferry. We went up to the phi phi don chuckit staff and asked if there was a 4pm ferry and they said yes. Then they turned around and saw the orange Tshirt guy was trying to sell us a taxi and they gave him a salute and told us that there was actually no 4pm ferry and that we'd need to pay them the 4000bahts to get to the 2pm ferry. We didn't believe them and managed to find the bus and suprise it took us to the 4pm ferry. These guys will rip you off and you are best to avoid!

  • Stayed: August 2011
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4  Thank Audible2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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135 - 141 of 324 reviews

Reviewed August 2, 2011

My girlfriend and I stayed here after staying at the Banyan Hotel close by for a couple of days. This was our only bad decision while visiting Thailand. The rooms were filthy. The water in the bathroom smelled like sewer water. The smell of this water alone made me feel sick. Stay anywhere on Phi Phi but here. Also, horrible breakfast food selection. The hotel pictures I saw on the hotel's website make this place look half decent. This is totally inaccurate.

  • Stayed: July 2011, traveled as a couple
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1  Thank SantaM0nicaTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2011

Not private beach as expected, dirty sheets on the bed, shower is just a pipe on the wall next to the wc- I booked the most expensive room available and got a small dark not comfortable one + door with very weak loker. Disappointed. Left earlier then planned!

  • Stayed: June 2011
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1  Thank SerenaMorena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2011

This place is OK, we enjoyed it. Dont be fooled by the pretense of a swimming pool though, literally ive seen puddles bigger! Also, the breakfast is pathetic! Literally its toast and black coffee or tea, the milk sits out on the side all morning and gets very warm and curdled. However, the location of this place is absolutely fantastic! We stayed in a bungalow for 1500THB per night right on the beach - not the nicest of the Phi Phi beaches, views are good but Ton Sai Beach which is lovely is within a 5 minute walk away. The room was small and resembled a caravan inside. The shops and restaurants are literally just around the corner. Nightlife is at the other side of the island but by the other side I mean 5 minutes walk away. The main downside to this hotel was the staff. They were rude and if they smiled there face would literally crack. They were repeatadly rude to us and acted like they couldnt care less about anything. One day we went to put something in our locker (no safe in the room) and saw that our lock had been tampered with. So we went to buy a new one. The keys were still attached and as both my partner and I had problems taking the keys off the lock the lady behind the desk offered to help. As she did so she took one of the keys off for herself and then even though we saw her do it with our own eyes she refused to admit it. So once again we went to the shop, this time we got a number combination lock. We put it on and walked away. Next day we went to open it and our number wasn't working. We tried and tried and got to admit my suspicions were up that they had swapped our lock - we did only buy the lock from a shop 5 minutes away - its easy enough. Anyway, we asked for help from one of the maintenece guys, who took our lock in his hands wiggled it round for a minute or so and then lo and behold it opened. So to make this clear - this guy just showed us that he can open a lock without even knowing the number! We bought another lock as this one was faulty. We put it on but took our money out just to see if any tampering would happen. And sure enough - the number we left the lock on had changed! All I can say is that if you do stay here, dont leave anything valuable in the 'safe lockers' behind the reception desk - and as much as I hate saying this do not trust any of the staff - they're all in it together.

Having said that though, apart from the problems with our many many locks and also the mozzies we had a good time and the room is fine. Nothing amazing but fine.

Room Tip: Go for a AC bungalow not the main hotel part
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  • Stayed: April 2011, traveled as a couple
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3  Thank davebeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2011

I stayed here after checking out of another place after being there for all of 3 minutes.

Don Chukit is average in every way, the very definition of average in fact. I got the impression that great accommodation, close to the beach was very difficult to come by on Phi Phi and it was certainly an improvement on the place i had been to for 3 mins earlier!

i didn't try breakfast so can't comment. You have to know to ask them to clean your room and take your towels to reception to get clean ones. No wifi was a disappointment too.

I was satisfied though not exactly 'happy'. But the same could be said for Phi Phi on the whole in my opinion. Do yourself a favour and visit Ko Lanta, it's AWESOME.

  • Stayed: February 2011, traveled solo
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2  Thank GeriOD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2011

We arrived in phi phi not having booked any accommodation only to discover there was virtually nowhere with availability. We had no option but to take this hotel from the touts at 1700 bahts per room. I have to agree with the majority of reviews that this place was an absolute disgrace. Some attempts had been made to paint the rooms, the mattresses seemed new and the air con units were new and very effective. But that is all you could say in its favour. The room was very small and oppressive with dark old furniture and was full of mosquitoes. The gaps around the windows meant it was difficult to keep them out. The bedding was dirty and full of hairs. The bathroom was a nightmare - dirty washbasin and toilet and came complete with cockroach. The pathways around the rooms were broken and dangerous. They had their own bonfire going burning all their rubbish. Breakfast was inedible. This hotel was a terrible introduction to Phi Phi and to be avoided at all costs. I would strongly recommend pre- booking hotel before arrival on this island and to carefully research where you choose to stay on review sites. Needless to say we only stayed here for one night and did the rounds of the other hotels the next morning to find somewhere better.

  • Stayed: February 2011, traveled with family
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1  Thank llm_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2011

Broken showerheads and yellowish stained tiles are definitely not = US$130 per night!
Very near the sea...near where longtail boats stop for tourists to alight? hmm..not exactly what i want the view to be..

MY ADVICE, DON'T STAY AT ANY HOTELS HERE..IT'S JUST WAY TOO NOISY..ON A SMALL ISLAND, WITH THE SAME NUMBER OF TOURISTS AS PATONG? THAT'S CRAZY.

  • Stayed: January 2011, traveled as a couple
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1  Thank falala_farahain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phi Phi Don Chukit Resort

Address: 1 Moo 7, Ao Nang, Muang, Ko Phi Phi Don 81000, Thailand
Location: Thailand > Krabi Province > Ko Phi Phi Don
Amenities:
Bar / Lounge Beach Restaurant Room Service Swimming Pool
Hotel Style:
#15 On the Beach Hotel in Ko Phi Phi Don
#19 Top resorts Hotel in Ko Phi Phi Don
Price Range: $25 - $50 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Phi Phi Don Chukit Resort 3*
Number of rooms: 23
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Also Known As:
Phi Phi Don Chukit Hotel Ko Phi Phi Don
Phi Don Chukit Hotel
Phi Don Chukit Resort

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