Excellent hotel, good rooms and near to everything! Very good breakfast with amazing view right on the beach. Garden around the hotel and nice with beach shoes to the guests. Nice with water kettle so you easily can make your own tea or coffee´. The only bad thing was that we´d lots of small, very small ants(?) running around in our room especially if we left some fruits for a moment.

dearest travellers,
i go to thailand at least 3 times a year and so far this hotel is the worst hotel I've ever been to.
here goes my story...
i flew in from bangkok to krabi expecting to catch a 1.30pm boat ride. once we landed, we went to the TOURIST INFORMATION counter to find out about the ferry to phi phi island. the guide told us that we r good to go on the 1.30pm ferry. everybody got excited and bought bus tickets to the pier. sadly the bus doesnt stop at the pier, it stopped at a tour company/restaurant. we got there n the guide there said there has been no ferry heading to phiphi for 3 days now and the next one that you can wait for is 3pm if the waves settles down. at the mean time he was offering hotels in krabi and told us that he can cancel our hotel in phi phi n just stay in krabi. makes me wonder why the tour info lady at the airport told us that we r good to go when they should know there has been no ferry. if i were u guys and have more that 5 pax with u, just hire a taxi. its not that far from the krabi airport. we walked to the next restaurant and manage to get ferry tickets instantly for 350 baht per pax for the 3pm ferry ride to phi phi. we got to phi phi island and was greeted by the banyan villa guy and walked us to the hotel. he didnt even bring a trolley, didnt even helped us carry our bags as most of the other hotel would bring their trolleys. we got to the hotel and finally the drama started, she (POOH) looked at me and said " PASSPORT PLEASE" 2 seconds later "SORRY MISS YOUR BOOKING HAS BEEN CANCELLED BY AGODA! WE HAVE RELEASED ALL 3 ROOMS" i was shocked and called AGODA right away...agoda confirmed that the hotel rooms are confirmed and there was no problem with the booking and try to speak to the front desk. she just said "RESERVATION CLOSE TRY AND CALL BACK TOMORROW BUT RESERVATION IS CANCELLED" and passed me back my phone. and then she said "YOUR BOOKING IS CANCELLED IF YOU WANT YOU CAN PAY CASH FOR WALK IN RATES" i was soooo shocked and try to settle the problem but all she does is being rude and giggles. she even said "WE DONT WANT YOU TO STAY, YOU CAN GO DIFFERENT HOTEL THANK YOU! omg! this front desk is your worst nightmare.i called agoda and they called bangkok to settle this straight with the hotel and suddenly the hotel phone rings and she picks up. start speaking in thai and after she shut the phone she said "EVERYBODY PASSPORT" thats all! she issued us the room keys with breakfast vouchers and didnt apologize. so i told her that thai people is usually very nice and you as a hotel staff shoud say sorry for what you have done. she looked at me and said "I DONT KNOW YOU WHY SHOULD I SAY SORRY, I DONT KNOW WHERE U COME FROM AND I DONT CARE IF YOU WANT YOU CAN GO TO DIFFERENT HOTELS" she was so rude! my husband always blew it cos he was so pissed. after we got the key we went online and saw all the bad review on this hotel and we just got goosebumps cos it scary to read other reviews and facing the same thing.
this hotel is not worth it, the breakfast is really bad! the egg station lady is always gone on a break and some guests was frying their own eggs/omelettes! all the staff hates us cos they know about the check-in incident. worst food on the beach and worst customer service in my entire travelling life!
the rooms are rundown and the pool has never been cleaned. far from other places and the beach is useless there. you have to walk to the view point beach and its much nicer.