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21 - 26 of 1,427 reviews
Reviewed February 3, 2019 via mobile

Despite the great location (If you’re looking to stay in the center of Phi Phi) and amazing view... It’s just an old, not well maintained and very poorly run hotel. Breakfast food & service was horrible, pool facilities dirty with awful service. Room below average with no internet. Not recommended at all !

Date of stay: January 2019
Trip type: Traveled with family
Thank NiceChine
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2019 via mobile

Average hotel in great location. Far enough away from the outrageously loud music down the beach and a great swimming pool with good beach access.....however
3 hours to check in after not been able to find reservation, hot water is intermittent, balcony door lock broken, tv antenna also intermittent and 2 hours to fix on 2 occasions, mouse in the room, something making noise in the roof, lack of sun beds by the pool.... but there’s a room 3 metres away with a lot stored. Overall didn’t affect our stay all that much and we still had a great week. Just a few things for the hotel to possibly consider as the hotel has so much potential.

Date of stay: January 2019
Trip type: Traveled as a couple
Thank HSL1990
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2019 via mobile

The hotel it’s self during the day from the pool is beautiful, however at night the night clubs are so loud it is impossible to sleep.

We booked for 5 nights and forfeited our last 2 nights as no air plugs in the world would shut out the noise.

The hotel it’s self is very run down and in my opinion to large for the staff to handle and upkeep, the breakfasts were very average.

The staff could not speak English , which I have no hassle with but some people may.

Over all a very disappointing stay.

Date of stay: December 2018
Trip type: Traveled with family
Thank stephensQ4664SU
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2019 via mobile

GOOD: location. It is on the main strip in the center of the island. Short walk from the pier, can see to both beaches, and easy walk to shops and restaurants. The pool looks out on the northern bay, which is prettier with fewer boats.

BAD or set your expectations:
- Keys: it’s a keycard like a US hotel chain, but they only give you one. A lost key is 500 baht.
- WiFi: only available in the common areas and difficult to get on. Good once you’re on.
- Credit card: they require you to write down your credit card information. The alternative is a cash deposit, even when the stay is already paid for.
- Cleanliness: poor, even for a tropical environment

tl;dr: good spot for convenience while avoiding a party hostel, but don’t expect luxury

Date of stay: January 2019
Trip type: Traveled as a couple
1  Thank debbiejlu
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2019

This ranks as one of the worst vacations that I have ever taken, and all because of rude staff, and dirty rooms with bedbugs. The manager Mr. Somsak was especially rude, and made racial remarks. Highly surprising for a country that depends upon tourism for its economy. To top it all off, they delayed our check out, and asked us to pay extra... we called for checkout staff at 11, and they came at 11:45 to pick up luggage, and for that they charged us an hour extra. Highly avoidable, and because of this experience, will think twice before coming back to Thailand.

Date of stay: December 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Mukul K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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