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pastapanna
Basel, Switzerland

Phantastic location, very different level of quality of rooms, extremely rude reception

3.0 of 5 bubblesReviewed Oct 31, 2012
Positive:
PHANTASTIC location, just before Long Beach, amazing beach, breathtaking views in the bay- the name of the hotel is well chosen.
Most expensive bungalows are very tasteful, new television, cable TV with the whole world, silent working A/C.
Amazing breaktfast buffet: From Sushi to American breakfast - the whole word must be happy with these selecton.
Negative:
SERVICE!!!
The reception is EXTREMELY rude. Internet was not working - perhaps it would be doing next day, but she sureley would not care about. Umbrellas missing, answer: “No this can not be!”. No replacement of shampoo, etc. in a three star hotel each day, as described as not necessary. To my opinion the whole staff at the reception should be fired asap.
Pool: Far to much chlor in the pool makes swimming not very pleasant.
Date of stay: October 2012
Room Tip: Rooms/Bungalows: First and second row: Excellent, new, exzellent views, further back and...
Trip type: Traveled solo
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Reviewed October 26, 2012 via mobile

As we pulled up to Phi Phi Don via boat I saw the bungalows on the hill and thought "wow I would love to stay there!".

An that is exactly where we were sent by our diving tour operator (look up the Phi Phi overnight tour from Phucket).

Cute bungalows, great AC, good bed, nice breakfast and free wifi in the lobby. You can eat at tables right on the beach. The detached bungalows are private with large covered patios.

Easy access to all the night life yet just far enough away for a good night's sleep.

Date of stay: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Margaret T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 24, 2012

We stayed at the hotel for one night.
The room was nice, huge balcony, very nice view of the bay.
the shower did not include not water, They gave us some wierd instructions regarding the hot water... and it didn't work.
The towels were very dirty, and the refused to change them, I used my own towel

Date of stay: September 2012
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Silvia W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 14, 2012

Beautiful little bungallows in the jungle. Clean, basic, traditionally decorated and extremely comfortable and quiet. Slightly out of the way, which we liked, an ideal location, acces to a few different beaches (on foot). Fab Thai food served up on the beach, and friendly an attentive staff. We've stayed here twice now, and one of the waitresses remembered us from a couple of years previously. Excellent value for money!

Date of stay: November 2011
  • Trip type: Traveled as a couple
    • Value
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3  Thank Jessica C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 4, 2012

Everything is just awful. location,rooms,swimming pool...
U need to walk 10 minutes to get to your room. the beach is not for humans, dirty and terrible swimming pool.

STAY THE HELL AWAY!!!!
I repeat
STAY THE HELL AWAY!!!!

Date of stay: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Yaron S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 3, 2012 via mobile

Stayed 4 nights on 'level 3'. Fantastic view from the comfortablly furnished balcony. A bit of a steep walk up to that level but the view was worth the walk. We are in our 50s and had no trouble...you only need do the walk 2x a day if you're organised. Enjoyed the breakfast and gad a romantic dinner on the beach at their restaurant. Food was plentiful and delicious! Loved wTching the long boats.

Date of stay: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Webwytch
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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