My hubby and I had a great time at Outrigger. I was a bit concerned because of a few negative reviews, and the most important factor for me is the cleanliness of any hotel--with that said, Outrigger did not disappoint!
We left Patong Beach and opted to take the speedboat instead of the public ferry. It cost us 1500 baht each person for the speedboat, but it was well worth it. It was quite a ride and you get completely soaked, but my husband and I viewed the trip as a long, enjoyable roller coaster ride (speedboat takes about 1.30 min, and ferry takes 2+hours plus extra time waiting for baggage). When we got to the pier, Outrigger employees quickly found us and guided us to a longtail boat that would take us to the resort, which was another 30 minute ride (200 baht per person that is automatically charged to your hotel bill).
The resort is absolutely beautiful. It might take a bit of time to actually get to the resort from the longtail, depending on whether the tide is in or not. When you get to the lobby, you are offered virgin pina coladas which I loved. The lady who helped us check in was very helpful and super friendly. I wish I could remember her name! Check-in wasn't the fastest, but we didn't mind since we were able to take advantage of the lobby wi-fi. Upon check-in, we were told that the manager had upgraded us from the deluxe bungalows to the superior bungalows which were newly renovated. They are located in the back of the resort (about 5-7 minute walk from lobby, and 7 minute walk to the pool). We didn't find this a bother because it was a quick walk to the village located right behind the resort, which we visited quite frequently to eat at the knockout bar, pad thai restaurant, and buffalo bar???
The superior bungalow was amazing. The bathroom was my favorite part--modern and chic, and spacious. I hate bugs, but I expected them because we were on an island. I tend to freak out at the sight of bugs in my room, but it didn't bother me much in our bungalow. Mosquitoes were quite a bother, however, I do believe that the hotel will spray your room if you ask for it (we didn't receive this service, but I heard an employee offer it to a guest when we were checking out of the resort; not sure if this is a free service or not). I thought the room was spacious enough for just us two, and I felt very comfortable so I highly recommend this room!
I ordered a pina colada at the pool because I enjoyed the free one from check in so much... but to my disappointment, it tasted different and not as refreshing. It was also expensive. The price of the drinks/food are actually not bad, but what makes it expensive is the automated gratuity (including tax of course). The gratuity was incredibly high so I would imagine that ordering hotel food/drinks everyday could quickly rack up a nice fat bill. We visited the village for almost every meal and I would recommended all three of the restaurants I named above.
In terms of tours--we didn't go through any of the hotel services. I took the recommendation of other reviewers and went to the knockout bar to find Mr. Chet. He and his wife are very nice--my husband and I basically got a private tour because we were the only ones to sign up the day before he and his family left for a vacation, which they only take once a year! So we were lucky to catch him right before his departure. It cost 1200 baht for a tour around the different beaches/lagoons/snorkeling, which included a lunch made by his wife. We enjoyed our fried rice and pinaepple while relaxing on our longtail boat in a beautiful lagoon, basking in the sun. Mr. Chet brings his own camera to take pictures for you during the entire trip, and he does a great job! He took a lot of pictures for us, nonstop, and did a spectacular job taking photos while snorkeling as well. I also heard that andy scuba diving is good too, but I was happy with my experience with Mr. Chet.
The breakfast at Outrigger is decent but nothing amazing. We didn't dine in any of the hotel facilities, so can't comment on the restaurants. We never had trouble finding sunbeds at the pool either--the one problem, however, was finding chairs that had the little mattresses on them because there were many that were missing them.
I also really wanted to go to the spa, but was unable to do so. We actually received a 25% discount coupon for coupon packages, but my husband and I did not bring enough cash. Remember to exchange enough money before you go to the island because there are no ATMs! Of course, we could have charged the services to our hotel bill, but I just decided not to get anything done because I didn't want to miss being out in the sun. All in all, Outrigger was a fabulous escape and we thoroughly enjoyed our stay. I would definitely recommend this hotel!
- Official Description (provided by the hotel):
- A dream-like boutique resort situated on a private 800 metre stretch of pristine white sand beach lapped by the turqoise waters of the Andaman Sea. The resort is set on 70 acres of coconut palm plantations, in the privacy of Loh Ba Gao Bay on Phi Phi Island. Accommodation is comprised of 144 traditional Thai style bungalows and 12 exclusively private Hillside Pool Villas. ... more less
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- Also Known As:
- Phi Phi Island Village Beach Resort And Spa
- Phi Phi Island Village Beach Hotel Ko Phi Phi Don
- Phi Island Village Beach Hotel
- Phi Island Village Beach Resort
- Phi Phi Island Village Resort