The hotel has an awesome view from the beach and the rooms are big and comfortable. However, I was expecting much more from the service, given the price I've paid and the reviews I've readed. My room wasn't made up on the last day, what I think it's unforgivable for a hotel like this. Also, they charge you for EVERYTHING and the tours they arrange are often the double or even the triple the offers you can find in the village behind the property.
Service in the restaurants are poor too. You wait a lot to be seated, a lot to receive the menu and a lot for the food. In the last days, I was going myself after the menu because it was just ridiculous to seat there and wait.
They charge you 200THB for the transfer to and from Phi Phi town. And, as the hotel is kind of isolated from the rest of the island, this is the only way to get to the city, unless you want to go for a 40 minutes hike (but only during the day, no electricity at night).
Another downer: wi-fi is only available in the reception area or in the rooms near it. If you stay in a room in the back (as I was), say goodbye to internet.
I think I would recommend this hotel, but the service really needs some improvement.
- Official Description (provided by the hotel):
- A dream-like boutique resort situated on a private 800 metre stretch of pristine white sand beach lapped by the turqoise waters of the Andaman Sea. The resort is set on 70 acres of coconut palm plantations, in the privacy of Loh Ba Gao Bay on Phi Phi Island. Accommodation is comprised of 144 traditional Thai style bungalows and 12 exclusively private Hillside Pool Villas. ... more less
- Reservation Options:
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- Also Known As:
- Phi Phi Island Village Beach Resort And Spa
- Phi Phi Island Village Beach Hotel Ko Phi Phi Don
- Phi Island Village Beach Hotel
- Phi Island Village Beach Resort
- Phi Phi Island Village Resort