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“truly paradise”

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Phi Phi Island Village Beach Resort
Ranked #2 of 38 Hotels in Ko Phi Phi Don
Certificate of Excellence
Bristol, United Kingdom
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“truly paradise”
5 of 5 bubbles Reviewed April 2, 2013

We recently returned from a 9 day stay in a beachfront villa, it was amazing. From the first glimpse of the island on the boat we can find little to fault this fantastic resort. Breakfast was excellent, everything was kept covered and fruit, dairy produce et.c were in an air conditioned room behind doors, while the birds gathered regularly staff thwarted most of their efforts by clearing tables the instant they were vacated, Sandals you could learn a valuable lesson here! we ate at the Marlin restaurant several times at the themed buffet nights, the food was generally good and with a fixed price you knew what the bill was likely to be, we didn't eat at any of the other restaurants on site preferring to follow previous reviewers advice and eating at Pad Thai in the village at the back of the resort, that was an amazing experience, the welcome from Bin and her team was lovely and the food brilliant, it was cooked freshly in the front of the restaurant and served straight away, some of our best memories are from eating here.We did a boat trip from the resort, the island and sunset explorer, we had a lovely day and it was very well organised but we did end up in a convoy of similar excursions going from stop to stop, if you want to see Maya bay without several hundred others then hire a longtail and go early to avoid the crowds.Previous reviewers have complained about low tide, it isn't unattractive and in fact my husband found it easier to walk out to good snorkelling spots at low tide, he saw a good variety of fish and sometimes in their thousands. When the tide was in the swimming was superb, I am not keen on swimming in the sea but as the beach is flat i felt quite happy knowing I wasn't too much out of my depth, it was very refreshing too as the temperature was generally 37C in the shade for most of the day. The resort is spotless, our villa was always cleaned well and the fresh flowers placed everywhere, including all the toilets! was such a beautiful extra, it is these added touches that make this place so special. the villas are spacious and placed well apart so you never feel crowded, the grounds are beautifully planted and well maintained. The pool never felt crowded and once dearkness fell there was a lovely peacefulness about the place.Staff were all delightful, helpful, welcoming and very efficient. If you want parties, late drinking, karaoke and fun fun fun, go somewhere else! Outrigger please don't change what this resort does best, peace, tranquility, paradise on earth

Room Tip: we were in room 107, beachfront villa, perfectly placed mid way between the pool and the main part o...
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  • Stayed March 2013, traveled as a couple
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1 Thank katkins_56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,012 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Auckland Region, New Zealand
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed April 1, 2013

Couldn't have asked for more. The beach is huge and private so much so you wouldn't have know that there were 170 rooms on the resort. We spent most of our time on the beach front chairs and swam in the beautiful warm clear water.
Staff were warm and friendly, check in was easy, as was departure.
What I recommend is booking the transfers with them. They will pick you up from the airport, take you to their own Island Catamaran and straight to the Resort. Then when you leave its all in reverse and they will even take you to your next Resort in Phuket.
Breakfast is huge, heaps of choice.
Lunch Menu was good too.
The village out the back is good for drinks and Dinner also Laundry.
And finally just sit back and chill out.

  • Stayed March 2013, traveled as a couple
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2 Thank Homegrowen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunbury
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed April 1, 2013

Spent a wonderfully relaxing 3 days at Outrigger Resort. The beach at this resort is straight out of a magazine. Beautiful white sand and turquoise water. Smiling and very helpful staff, especially the reception staff and the buggy drivers. A special mention to Miss Joom who did all to ensure the stay was perfect. Breakfast was a buffet with a great eggs to order station. As expected meals are on the expensive side so we ventured out of the hotel grounds and a five minute walk later were at a village that had a few eateries and mini marts. A reccomendation from hotel staff at Outrigger suggested we dine at Pad Thai where the food was cooked in a make shift kitchen at the front of this quite basic restaraunt. The food we had was fresh and tasty. Highly reccomend the Pad Thai with chicken, The tempura prawns looked amazing as did the fried rice served in a pinapple.Prices were so cheap. Disappointed that we only dined here once as they closed for two nights during easter.Had meals at two other places that were fine but not as good as those I saw at Pad Thai. We had a trip out to Maya Bay in a longboat with "Jep" who was one of the local people who also ran a bar/eatery in the little village. My sister and I had a wonderful morning out with his crewman who took us to a couple of snorkelling spots and also to Maya Bay. Although getting in and out of ther boat was a little challengng the two crewnman that accompanied us on the trip were so very helpfull by assisting us getting in and out of the boat. We met Jep on the beach out front of the resort at 7:30 am and got back around 1:00pm. We missed the crowds by going out early. We paid 1500 THB each. Well worth it. His knowledge of the area was exceptional . We even got to see the little monkeys that live on one of the islands and saw some Black tipped sharks in both the snorkelling spots he took us to. The variety of coloured fish was awesome. A very basic lunch of chicken fried rice and fruit was provided with cold water and soft drinks during the course of the day. We stayed at Phi Phi island especially so we could do this snorkelling trip and we werent disappointed.

Room Tip: If you can afford the rooms closer to the beach do so as we were way up the back in rooms numbered 8...
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  • Stayed March 2013, traveled with friends
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Helpful?
1 Thank MimSunbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed April 1, 2013

We had been to this hotel several times before, but i was not told when booking that the management of the hotel had changed. We was a bit dissopointed at first, they did however offer us a upgrade, but when we was taken to the room we decided that we did not want the upgrade due to a number of reasons. It was right at the back in the new area where they had just finished the redevelopment, and it looked like the grass, flowers and trees had just been added. Give it a few years and it will look lovely. We did however, enjoy our stay in this hotel for 7 nights and we will return in a few years and hopefully they will not keep redeveloping the area.

Room Tip: make sure your room is near the beach and not at the back of the resort
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  • Stayed February 2013, traveled as a couple
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Helpful?
1 Thank cherylk745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoboken, New Jersey
Level Contributor
63 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed March 31, 2013

My husband and I just returned from a two week trip to Thailand and Vietnam and the Outrigger experience was definitely a highlight! We were on the Phi Phi islands for 6 nights...3 at the Holiday Inn next door and 3 at Outrigger. I had stayed at the Holiday Inn previously with girlfriends and wanted to go back but felt I should also experience another property. Outrigger is next to the HI but has an entirely different feeling. We took a longtail over and were immediately greeted with a welcome drink and our luggage taken care of. We were shown to our ocean front bungalow which was gorgeous. You are not as close to the water as the HI but the rooms are far superior. There is a spacious deck with chairs as well as a covered one with a table for dining. Large bathroom with jacuzzi tub and separate shower overlooking the ocean.
We stayed in room 115 which was on the end with great views of the pool as well....at first I thought it might be noisy but it wasn't at all and we loved not having another bungalow on that side.
I had read reviews of the staff not being friendly but for the most part we did not experience this. The only time where I felt that the staff could have smiled more was in the Recreation Center when I inquired about their shuttle to Tonsai Bay and their excursions. They made me feel like they were doing me a favor by explaining about both. I also inquired about a yoga class they had listed on their board but when I showed up an hour later was told the teacher had cancelled.
With that said it was really the only negative I can say....we ate dinner one night at their restaurant up on the hill that is modeled after a traditional Thai house, food and service were exemplary! The other nights we ate in the village behind the property at Pad Thai which was fantastic.They cook all the food at the front of the restaurant so you can pretty much watch everything being made. Staff was extremely friendly, played great music and as I mentioned, served delicious food! We did have drinks at the Outrigger and while pricey you are paying for the beautiful view and surroundings so we certainly thought it was worth it. We would have eaten more meals on the property but just did not like the feeling in their other restaurants. They were half full, the staff seemed bored and the menus were not interesting. I really hope Outrigger is able to improve this otherwise their guests are going to continue to go back to the village where there are many options with great food (although of course you will not have the beautiful views).
We did not go to the spa but had massages by the water which were wonderful...they are twice the price you will pay in the village but again you won't have the ocean breezes and sounds of the water lapping at the shore just a few feet away.
Speaking of the water...wow was it amazing! Because the property is sheltered on either side the water is so calm and during low tide you can literally walk out the length of two football fields and be thigh high. There were some patches of coral that you needed to walk around but for the most part it was just beautiful white sand that felt like sugar.
We booked our excursion in the village and were happy with the trip...went to Maya Bay, snorkeling in two locations, Monkey Beach and then Tonsai Bay. Half the price of what the resort charged and we were able to have a private longtail and pick when we wanted to leave. I had booked a cooking class in Tonsai Bay so for about 800 bht the longtail captain waited the three hours for us there. I don't know if we could have negotiated a better rate when we left at 5:00 pm to to back to the property but we didn't feel it was excessive.
We used their private shuttle to head back to Phuket for our flight to Vietnam which was fine. I thought that we would be on the spacious catamaran they reference on their site but instead we were on a small speed boat with 15 other people. It only took an hour but was a little boring as you could just sit in your seat and look out the little window. You are dropped off at a different marina from where you would get the ferry and it was a short 15 minute drive to the airport.
Overall we really enjoyed our stay at the Outrigger and would definitely consider coming back on our next trip to Thailand!

Room Tip: Room 115 is by the pool
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  • Stayed March 2013, traveled as a couple
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Helpful?
1 Thank Laurenkarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed March 31, 2013

We are: Couple (M 31, F 26) from London UK. Stayed in Thailand for 2 weeks (Feb 2013) - 2 nights Bangkok, 3 nights Phi Phi and the rest in Koh Samui.



We stayed in the Outrigger for 3 nights as part of an overall 2 week trip to Thailand. Our only regret was that we didn't stay in Phi Phi for longer - whilst there's not much to do, 3 nights wasn't long enough!

As per other reviews, there is a small village just behind the hotel, with bars/restaurants, which we loved as it had the combination of it being a "tourist" location (i.e. the hotel itself) and then the "real" Thailand (to an extent obviously) in the village. We ate in the village every night (and drank as well)!

Hotel is quite pricey for drinks etc - especially if you're just after a bottle of water - again the village is a fraction of the price. Granted, the argument is that if you're spending the money on this style of hotel do you really want to go the village? True, but I'd rather get a litre of water for 20p from the village, as opposed to almost £5 GBP in the hotel!

The hotel is fantastic. We booked the standard room, but got a free upgrade upon arrival - think it was just by pure luck - we certainly didn't ask! The place is spotless, clean and friendly staff.

As with all of Thailand, mosquitoes are a pain - i don't usually get bitten, but my feet and lower legs got a good biting!

Excursions - we did just the 1 due to the length of time there - which was to visit Phi Phi Ley - where they filmed The Beach, which was just insanely busy. Snorkelling was the best here and we booked this through a guy in the village, who was cheaper, trip was longer and more personalised - was just the 2 of us, the guide and the long tail-boat captain. Cost £70 total for both of us for 7 hours, including lunch and soft drinks.

  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
1 Thank AdamKershaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed March 30, 2013 via mobile

Beautiful stay- lovely rooms, clear water, clean beach, good pool - everything you could want. Even went to complimentary yoga class. Only disadvantage is the time and cost involved in getting there. Would definitely return. We ate at Pad Thai in the village - v nice!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank CarolineAndGreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phi Phi Island Village Beach Resort

Property: Phi Phi Island Village Beach Resort
Address: 49 Moo 8 | T. Aonang, A. Muang Krabi, Ko Phi Phi Don 81000, Thailand (Formerly Outrigger Phi Phi Island Resort)
Location: Thailand > Krabi Province > Ko Phi Phi Don
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Ko Phi Phi Don
#2 On the Beach Hotel in Ko Phi Phi Don
#2 Luxury Hotel in Ko Phi Phi Don
#2 Top resorts Hotel in Ko Phi Phi Don
#2 Spa Hotel in Ko Phi Phi Don
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Phi Phi Island Village Beach Resort 4*
Number of rooms: 156
Official Description (provided by the hotel):
A dream-like boutique resort situated on a private 800 metre stretch of pristine white sand beach lapped by the turqoise waters of the Andaman Sea. The resort is set on 70 acres of coconut palm plantations, in the privacy of Loh Ba Gao Bay on Phi Phi Island. Accommodation is comprised of 144 traditional Thai style bungalows and 12 exclusively private Hillside Pool Villas. ... more   less 
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Also Known As:
Phi Phi Island Village Beach Hotel Ko Phi Phi Don
Phi Phi Island Village Beach Resort And Spa
Phi Island Village Beach Hotel
Phi Island Village Beach Resort
Phi Phi Island Village Resort

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