We booked two trips with IBEX.
The first one was a fun-climbing trip at Tonsai-tower.
First of all: We didnt get any instruction.The two guides didnt even talk to us - Im not the most
talky person in the world,but if I wouldnt have started a smalltalk here and there,they would probably have never said a single word.
My girlfriend got a little injury while climbing and the only way to help her was OUR first-aid package.The IBEX guys didnt have anything.
Ok,so why booking a second time?I guess I just enjoyed climbing the Tonsai-tower and I didnt
really think about the bad guidance anymore.
The second trip was a snorkeltrip to Bamboo Island and some other places.
We didnt stop at Long Beach,because "theres no chance to see a shark".So we went on,had some stops at Bamboo and Moskito island and wanted to go back to Tonsai.
The boat engine broke and smoke and fuel sprayed around.The IBEX team smoked one cigarette after another and tried to "repair" the engine.No chance.
So we stuck in the middle of the ocean for about an hour.The IBEX guys didnt say a word to us.
A second boat came and instead of bringing us all back,they tried to the repair the damn engine several times,ending up with pulling our boat to Tonsai-beach.
We were pretty disappointed and asked the guys about having a little refund for this trouble.
The answer was laughter.No refund,no apology.
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