The resort itself is beautiful, however the service is the worst I have ever come across. Firstly they wouldnt respond to my 5-10 emails I sent once I made a booking. We booked a room for 3 and had to ask twice for towels and instead of receiving 3 we received 2 towels. Had to ask twice for the rubish to be collected, for more toilet paper. We had freezing cold showers the entire stay. I've asked the staff twice to check it out and nothing happened. The second time I enquired about the freezing cold water the staff were smirking at me and still didnt do anything about it.
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- Also Known As:
- Viking Natures Hotel Ko Phi Phi Don