If you lower your expectation, you might be OK with the value you get for 900 BHT for hut with bathroom. Here are pros and cons:
The huts are cute and quite romantic. They are made of bamboo and roofs are made off coconut leaves.
Mosquito nets above the bed are very useful.
Porch of each hut has a nice hammock that serves 2 people.
Bucket with water is provided at the door steps to each hut, so you could wash your feet from sand and mud.
Lots of greenery around you. You definitely get the forest feel.
Resort is 20 min walk from the central but noisy area with shops, restaurants and bars. You can walk it or take a long-tail boat for 100 BHT per person.
The reception/restaurant building is beautifully decorated with art and wood-work.
We were offered cold water upon arrival.
Restaurant is reasonably priced (meals 4-5 USD).
Resort has 2 small beaches.
Because the resort sits at the end of lagoon, it's cooler here than in the middle of lagoon. The breeze can be nice when it's hot (not so nice when it rains).
The huts are quite close to each other with only walkway separating them. If you are a light sleeper, you won't get much sleep because you can hear all noises from outside including voices of people passing by and engines of long-tail boats. Also, huts close to restaurant are noisy because of music coming from restaurant until midnight or later.
The huts are very small. It's just a bed, small side table and few extra feet of walking space around the bed. Once you lay backpacks on the floor, you’ll have no place to walk and will step over them to get to your bed.
The beach in front of the restaurant is in ok condition. The beach closer to town is very dirty. It's filled with plastic bottles, packaging from snacks and even bottles from bleach. The area behind table where the staff usually sits is the worst. I don't understand why the staff would throw away garbage and why nobody cleans it. That area also has some construction going on because it's messy with tractor, plastic bags, building material, etc. That second beach is pretty much too nasty to use even though it has a nice tree house and hammock on it.
The long-tail boats are parked at both beaches and operate around the clock. This not only causes noise you can hear in the entire resort but is also dangerous for swimmers. There is no designated area for swimming. Boats come in and out of both beaches as they like. Definitely don't swim at night!
There is only cold water in the hut.
If you are over 180cm tall, you won't be able to use mosquito net because your feet will go over the edge of bed.
Electric outlets in the room are in bad condition, some falling out of the wall.
Don't expect direct ocean view. Huts are surrounded by trees. You can see little bit of ocean through them.
All the paths throughout the resorts are dirt trails. When it rains, they are slippery and muddy. Also, don't bring any luggage on wheels here. You'll need to carry backpack (and small children) on your back. The dirt trails are steep and not smooth. Lots of stones and tree roots sticking out but this also prevents them from being washed off during rain.
They don't clean huts unless you ask.
The huts are locked with small cheap padlocks. Don't leave any valuables inside. They are so easy to break into. There are safety deposit boxes behind reception. Walk the staff all the way to them, see them lock your valuables and ask for the key.
Huts have only small window that looks like a vent. The inside of hut is very dark.
You won't find famously excellent Thai customer service here. Locals have more of a laid-back, almost Caribbean-like attitude. They don't look at you or greet you if you run into them on premises. Their English (except one Pakistani server) is very poor. They don't have can-do attitude. Not attentive at all. They pretty much chill, talk on their phones, and hang out the entire shift. On several associations, we had to ask Receptionist for a server because nobody came to our table for 20-30 min. When you enter restaurant, the staff doesn't even acknowledge and greet you.
Food is mediocre. Pad Thai is not served with flat noodles as it's supposed to. We ordered it twice and it was prepared differently both times. No consistency. Fresh coconuts are good though. Breakfast is very basic. We also tried chicken baguette and french fries and it was mediocre.
Even though resort is about 1 km away from the central area with bars, you can still hear their noise in your hut. One reason is that they play music really really loudly. The second reason is that the wind blows away from land at night, so the noise carries to the resort easily.
The wifi internet is only in the restaurant. Not in the huts. It’s very slow and the staff uses it heavily, taking a big chunk of broadband. You’ll have hard time uploading a single photo. Make sure to save your work as you are writing your emails. Staff restarts modem frequently without any warning. We lost few emails this way.
Sometimes the music they play in restaurant can be very offensive. E.g. one afternoon they played rap with vulgar, racist, and sexist lyrics. Staff English is not good enough to understand the lyrics, so they just play CDs of whatever music and beat they like. It can be reggae one minute and Nirvana another.
Recommendation for Viking resort: mark the restaurant area on the side of computer as non-smoking. You have enough space to accommodate both smoking and non-smoking patrons. We didn’t enjoy second hand smoke during our meals.
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- Also Known As:
- Viking Natures Hotel Ko Phi Phi Don