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“DO NOT STAY HERE! Worst hotel I've ever been to”

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Viking Natures Resort
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“DO NOT STAY HERE! Worst hotel I've ever been to”
1 of 5 bubbles Reviewed June 19, 2012

The Summary: Animals getting into the room (and destroying our stuff), really far from town, unhelpful staff, terrain unsafe for walking around

The details: I don’t often write reviews on here, and when I do, it is usually to praise an establishment for a job well done. But our stay at Viking was by far the worst experience I have had in some time. I spent 3 weeks travelling with my girlfriend through Vietnam, Cambodia and Thailand, and we were finishing up our trip on Ko Phi Phi. We had mainly stayed in hostels and budget hotels along the way, and were excited to end the trip in our very own hillside bungalow at Viking. The experience started off fine, with an employee picking us up at the pier and taking us by longtail over to the hotel, which seemed nice enough with its small private beach at reception. However, things got ugly immediately. Upon check-in, we were forced to climb through the jungle, using tree roots as steps to make the vertical ascent to our bungalow. It was indeed private – far too private. It was all alone in the middle of the woods, a 30 minute walk to civilization and surrounded by the island’s wildlife. At night, we had to feel our way along the poorly lit “path”, taking care not to trip and to avoid the many bats, bugs and other creatures lurking outside our door. To get into town, we had to pay 100 baht each for our hotel to take us by boat. To get back, we had to hope that one of the hotel’s boats was at the pier. Usually they weren’t, so we tried to hire a taxi to take us, which led to additional expense and many locals scamming us along the way. One night, we tried to get someone to take us, but he would only drop us off at the next beach over – an additional 20 minute walk. Once back in the room, we had to deal with the mosquitoes. A net was provided, but the heat was unbearable with it surrounding us. On the morning of our last full day, we awoke to some of our belongings scattered across the room and my girlfriend’s wallet having been chewed apart. It was clear something had gotten into the bungalow – I feel lucky not to have been attacked by whatever it was. Nevertheless, we sucked it up and went out for the day. We returned only to find a giant 2 foot iguana roaming around our room. At that point we had had enough. We went to reception and promptly checked out, which seemed perfectly normal to them even though it was 6 pm. Nobody offered us any consolation or tried to get us to stay (although I guess they already had our money for the night we didn’t use). They simply got our bags and put us on a longtail into town. which they again charged us for, just to rub salt in the wound. We got to the pier and said yes to the first hotel we saw. Do the same and you’ll be much happier

Room Tip: Whatever you do, do not choose Makmai 5. They claim it is "quiet" and "peaceful,"...
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jessica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,475 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (170)
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English first
Berkeley, California, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed June 9, 2012

Vikings Resort is a wonderful hotel for those who love the wild. Everything about it seems as though mankind barely touched it and let nature do the job to make the tree houses (the hotel rooms), lobby, and restaurant. It's even located right in front of the beach. The staff there is just great, and they try their best to make the guests feel at home.

However, those who are more used to the civilized area will probably have a harder time finding this place enjoyable. The rooms are very dimly lit, have no TVs or air conditioning, and is located in a more isolated, rocky area. It's very hard to find something to do when it's raining or dark, as you cannot just walk into the city easily. Reading was also hard to do as the hotel rooms have very dim lights. Mosquitoes were also a very big problem for me. With no air conditioning, sleep did not come to me easily as well.

All in all, this is great for those who want to relax or can appreciate nature and don't mind being isolated from civiilzation. But if you are interested in the nightlife and more exciting activities, I would suggest to book something right in downtown Phi Phi.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jasmin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed June 7, 2012

We stayed here for 4 nights. Initially we were impressed by the rustic charm of the place. We stayed here as a "treat" despite it being above our budget.

Our first bungalow the roof was loose on so everytime the wind blew there was a massive metal sheet banging above our head which kept waking us up. Something (a rat we think) was also in the room in the day and opened some sealed biscuits. The following night we could hear animals running round everywhere in the hut which added to our sleepless night.

The second morning we complained, the manager seemed uninterested, she moved us to another room which was smaller. The hammock broke, it took over 4 hours to fix, altho they were doing nothing at that evening we were made 2 feel v. uncomfortable.

My advice stay away, staff are rude unhelpful lazy and miserable

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stacey1986187069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 21, 2012

Although I have traveled quite a bit, I have never found a place like this before. The feel of the place is one with nature and you experrience the real travelers feeling! Cheap and great!

  • Stayed January 2012, traveled with friends
    • Value
    • Location
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    • Rooms
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    • Service
Helpful?
Thank Pauwa2thapiepel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed May 18, 2012

The place is as nice as it looks on the pictures BUT:
- very dirty "standard room" (so not the cheapest one) upon checkin in (sand everywhere, toilet not cleaned, old shampoos in the shower that only has cold water and no real shower pipe...)
- everything costs extra (in other places in Thailand, many details are just part of the service)
- very unfriendly employees (the guy who took us to our little bamboo house slammed the door without saying good bye because he considered that the tip we gace wan't enough - we gave the equivalent of a meal price...)
- if you ask for something they just don't come or ignore you.
The 2 stars are for the place and the beach, not for this hotel. Not to recommend.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed May 17, 2012

We stayed on phi phi for 5 nights - Viking for the 2nd ad 3rd Night. Staying in Makmi 5 the room was located up a steep incline on a dirt track up extremly steep steps and then woodland - quite procarious to say the least.

A large wooden structure awaited us with large bathroom - large bath (which we only used to shower in as the mosquittos would have eaten me alive otherwise) and a verander with a hammock, bench and table. Huge bedroom / living area with Large flat screen plasma tv and surround sound speakers (The TV only played DVD's - my other half is very technical and realised one of the cables was missing, DVD's - box full of DVD sleeves and no DVD's - but hey why go to paradise to watch tv).

Large double bed - which is extremly comfortable! Very hot with only one fan in the room and 3 ceiling fans (one of which was broken). Dressing Table, wardrobe / hanging rail, complimentary water, beach sarongs and towels.

Pros: Secluded Beach (actually they have two gorgeous beaches, one by the restaurant/massage area and one more quiet and secluded), massage hut directly on the beach, rustic charm, good thai food, free food tasting in the evening, back to nature, easy to amble down to long beach, taxi boat service (at a charge from resort to main strip), Relaxing environment, extremly chilled out place to stay.

Cons: Insects and animals in rooms (Rats in our room which I couldn't handle so they moved us to the other side of the bay to the beach front rooms - which was far better and less ' in the wildreness), Quite a long walk into town, Breakfast very basic.

Be sure to take a good mosquitto repellant!

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank teckiegirl123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofia, Bulgaria
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed May 8, 2012

We've spent 4 nights at the Viking in late September 2010 and we did not regret it.
The location was perfect. 10-15 mins walking to the village and 5 mins to Long beach which was very nice.
Apart from what other said about the budget (yet with private bathroom) rooms would like to add that there are some "wild life" living in the bungalow year round and you can easily find the evidence for this: animal excrements (not sure what kind of animal though). It was not a big problem for us as we've put a sarong above the mosquito net so the dung would row over it and fell next to the bed and not in it.

Would recommend to take a flash light as you will need it when returning from the village at night (long boat taxies were expensive).

Also make sure you always have with you mosquito repellent as they do not come out only at night.

After all if this is your budget and if you want a more quiet place then the options in the village this would be a great choice.

Room Tip: The rooms which are away from the reception are closer to the the village (discos), however the room...
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Goddeess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Viking Natures Resort

Property: Viking Natures Resort
Address: 222 Moo 7 | Between Ton Sai Beach and Long Beach, Ko Phi Phi Don 81000, Thailand
Location: Thailand > Krabi Province > Ko Phi Phi Don
Amenities:
Restaurant
Hotel Style:
Ranked #1 of 86 Specialty Lodging in Ko Phi Phi Don
Price Range (Based on Average Rates): $
Hotel Class:3 star — Viking Natures Resort 3*
Number of rooms: 63
Official Description (provided by the hotel):
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Also Known As:
Viking Natures Hotel Ko Phi Phi Don

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