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“Good location, poor place and bad serivce!!”
Review of Kinnaree House

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Kinnaree House
Ranked #48 of 62 Ko Phi Phi Don B&B and Inns
Hoi An, Vietnam
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good location, poor place and bad serivce!!”
Reviewed November 9, 2012 via mobile

It only looks nice, decorated and look refurbished rooms, but full of bugs, poorly maintained, and terrible service. My toilet seat was all broken, i told them twice but they did nothing claiming i had not left the key in the morning! Pathetic!! What decent place doesn't keep copies. From the same reason they didnt clean my room!!! Sid i had to ask for it and it's written on my door... when i asked for extra toilet paper i had to argue for it too(only one a day).

Do yourselves a favor and avoid this place.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Oded1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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139 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Inverness, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 20, 2012

We booked this hotel in a bit of a panic as lots of people had told us we would really struggle to find somewhere to stay in Phi-Phi if we just turned up but that was certainly not the case. We could have found somewhere much cheaper and probably a bit nicer. Pictures on the website are of the main hotel, there's another block of rooms round the corner where you check in but then we were taken to a random brown door down another street where our room was up a flight of stairs. It seemed a bit of a strange location but turned out to be quite good because it was close to the bars but still quiet enough to get some sleep. You could tell the rooms had been recently redecorated as you could still smell the paint as you walked up the stairs! Bed was huge, nice clean sheets although only one pillow but the man at reception quickly sorted that. Only problem we had was when we were checking out at 8:30 to get the 9am ferry to Phuket, there was nobody on reception to return our key. Ended up having to get the cleaner to come check the room and return our deposit!

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank maria_melv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 2, 2012 via mobile

I stayed here with my friend for 2 nights. It was supposed to be the white 2, but by the reception it said kinarra.
We came to phi phi not knowing where we would stay. We went to the Tao Sai Pier and asked for hotels. They showed us the white and we asked to see the room before booking. We left our bags at the "tourist info (hotel salesman)" and went to see the room. It was clean so we decided to stay and they brought our bags to the hotel!

1000 baht for a twinbed room the first night and 800 for the second.

Room was clean and we only had one cockroach on the floor one morning that propably came in trough the door the night before when we walked in. But the staff was really helpfull aNnd killed and cleaned it away.
Only other bugs where tiiiny ants walking up and down from the A/C but you could easily kill them yourself.

Overall I am really happy and the toilet was clean!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Superwomeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solihull, England, United Kingdom
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 14, 2012

Booked through TAT and was a big mistake. Nobody ever on reception, rooms are tiny and full of bugs, just terribly maintained. We moved instantly to the phi phi hotel and it was like a palace compared to kinaree house, and only cost a tiny amount more! You would be a complete fool to stay here for the sake of a few £

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ko Phi Phi Don hotels

Bathgate, United Kingdom
Level 5 Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed June 10, 2012

we have stayed here on four seperate occasions and every time it gets better and better. Rooms are clean an tidy. the staff are very polite and very chatty as are most thais.Maid service daily and never any noise very quiet and peaceful. Check out the Rolling Stoned bar for great live music every night.

Room Tip: All rooms are good
See more room tips
  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmw39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 26, 2012

Kinnaree House is one of the cheaper hotels on the island so me and my friends werent expecting much! But for 1,200 THB a night we were certainly disappointed. Aside from the excellent range of English tv programmes and a good location relative to bars, restaurants etc, there werent too many positives in our experience. Our a/c was broken (only pumped air onto the side of the room no one was in, and leaked to the point of a mini flood - we informed the owner and he said it would be sorted and it never was), our toilet/shower room was disappointing and general appearance of the room wasnt great...

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JoeEMB18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, BC
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 17, 2012

Avoid this place at all cost! The rooms are dilapidated, and the staff takes off at night. That means that if you have a hostile drunk pounding on the service desk for THREE HOURS, there's nothing you can do. I guarantee that with all the noise from pub street down the alley you won't sleep a wink at this place.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Solomon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kinnaree House

Property: Kinnaree House
Address: 125/84 Moo 7, Ko Phi Phi Don 81000, Thailand
Location: Thailand > Krabi Province > Ko Phi Phi Don
Amenities:
Spa
Hotel Style:
Ranked #48 of 62 B&Bs / Inns in Ko Phi Phi Don
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Kinnaree House 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
All rooms are air-conditioned, hot shower, minibar, cable(English channel),safe box. ... more   less 
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Also Known As:
Kinnaree House Hotel Ko Phi Phi Don

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