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“Not for families!”

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Tropical Garden Bungalows
Ranked #46 of 64 Ko Phi Phi Don B&B and Inns
Reviewed June 12, 2014 via mobile

This is a backpackers hotel! We only paid £10 for 1 night, however the rooms were disgusting!! They smelt of damp and were so stuffy. We got taken to the pool which was that green you couldn't see your feet!! Looked like it was infested with frogs! Wouldn't recommend this hotel for families whatsoever. The location is okay but a walk from the lovely phi phi centre! However phi phi is a MUST visit, such a beautiful island!!

  • Stayed: June 2014
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Thank Cameo345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerapongn, Owner at Tropical Garden Bungalows, responded to this reviewResponded December 3, 2014

Thank you for taking the time to review our bungalows, we do appreciate your opinions and are very sorry to hear that the bungalows did not meet your expectations. We have now updated our pool water treatment system to a new American pro grid filter design which quickly filters rain water to avoid any discolouring in the pool which was sometimes occurring naturally after heavy rainfall. We apologize that your stay was spoilt by this unfortunate experience and hope that we can offer you a more pleasant stay should you wish to return in the future.

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54 - 60 of 174 reviews

Reviewed May 27, 2014

Stayed here a few months ago at this stage, nearly died climbing the stairs at the start, but once we reached the summit a nice bar and pool greeted us. Perfect for backpackers travelling around, cannot fault the price. Phi Phi is crazy enough so that extra few mins away from the beach can help in getting a better night's sleep. Would go back here for sure.

  • Stayed: September 2013, traveled with friends
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Thank Roguereveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerapongn, Owner at Tropical Garden Bungalows, responded to this reviewResponded December 3, 2014

Thank you for taking the time to review our bungalows, we really appreciate your opinions and are glad to hear that you found the bungalows to be good value and a good location. Also pleased to hear that you enjoyed the pool and poolside bar and rated the rooms. We are grateful for your positive feedback and hope that you will be back again in the future.

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Reviewed May 22, 2014 via mobile

It's not a to bad place but considering the price I feel it's not quite worth it. When we arrived or bed was covered with pooh. When we mentioned it the bed was cleaned straight away, people are nice, so service is good.

Bathroom is very small but reasonable clean. I didn't have a bad stay here but it's not the best.

  • Stayed: May 2014
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Thank RianneDutchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerapongn, Owner at Tropical Garden Bungalows, responded to this reviewResponded December 3, 2014

Thank you for taking the time to review our bungalows, we really appreciate your opinions and are glad to hear that you found the service to be good and the staff to be nice. We apologise for your bed sheet which had droppings from the small lizard, known locally as ‘jingjok’ and commonly found on walls or ceilings of houses throughout Thailand. We are glad to hear that the staff were able to resolve the situation and quickly change the sheets. We have discussed this event with our cleaners and though it is rare, they are now aware of the possibility of it happening again and are checking rooms before guests check in. Thank you alerting us to this problem, we hope that you will visit again in the future.

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Reviewed April 25, 2014

1000baht for 3 people with fan & mosquito nets. Rooms were nice and clean. Free wifi. Separate bathrooms but Cold showers. Doors didn't lock from inside properly which is worrying for 3 girls in a room. All it would take was for someone to push against our door and it would open. The hotel had a Cockerel which would squawk from 6am every morning - plus the Thai men that worked there, sang and played guitar til 3.30am - so not good if you need more than 2&1/2 hours sleep. This was the night before we had to be up for scuba diving too so I was not happy! Plus note, the pool was nice and the pad Thai there is delicious - best in Thailand!

  • Stayed: October 2013, traveled with friends
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1  Thank Amy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerapongn, Owner at Tropical Garden Bungalows, responded to this reviewResponded December 3, 2014

Thank you for taking the time to review our bungalows, we really appreciate your opinions and are glad to hear that you found the bungalows to be really clean and in a very good location. We are pleased to hear that you enjoyed the pool and our chefs Pak Thai! We must apologize for the late night guitar playing and noisy cockerel, which was coming from a group of Thai labourers who had temporary accommodation next door to our resort whilst working on a building project, they fortunately didn’t stay for long and were re housed soon after their arrival. Since your stay last year we have had all the locks updated throughout the resort as part of our improved security measures and also installed security cameras in the grounds to deter any outsiders and ensure the guests safety. Thank you for your feedback, I hope that we have addressed all your concerns and really hope that you come back again sometime in the future.

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Reviewed April 3, 2014

While checking in a couple came and started complaining that they have not been given the room with garden or pool view for which they paid extra amount. Despite appeasing the reply came that the rooms are unavailable and they paid the amount to AGODA so complain to the booking site,this response was a turn off for me in the very beginning of my trip. On the contrary when i checked in I found the room was very clean, nicely maintained and was on the front side. I had a great time of my life at phi phi. The hotel has a good jungle sort of feel, a bit way like 15 minute walk from the beach parties and good 30 minutes walk from the pier. The pool side on the top is worth visiting. Guy at the pool bar is really nice and helpful. The view from the poolside is breath taking. Good stay

  • Stayed: December 2013, traveled solo
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Thank ABUZAR A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerapongn, Owner at Tropical Garden Bungalows, responded to this reviewResponded December 3, 2014

Thank you for taking the time to review our bungalows, we really appreciate your opinions and are glad to hear that you found the bungalows to be of a good standard with a breath taking view from the poolside. Thank you for alerting us to the problem the other guests had experienced with their booking, we have spoken to the reception staff who dealt with the complaint and hopefully resolved the issue, so this shouldn’t happen again. On a more positive note, we were very happy to hear that your experience of our staff was all good and that they proved to be helpful. We are very concerned that this is the experience that all our guests should receive and work hard to ensure that booking agencies are clear with the guests about which room they are paying for. We hope to see you again and wish you all the best.

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Reviewed January 12, 2014

We stayed at Tropical Garden from 25th till 29th of December.
Great place with great pool. Rooms are basic but really what more do you want.
Great massages on the open tea-house deck and great cocktails by Pon and his nephew, made us feel like kings! Ko Phi Phi is a bustling little town with a lot of adventure, Tropical garden is the half way uphill hide away that offers the cosy and relaxed balance.

  • Stayed: December 2013, traveled with friends
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Thank Wiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerapongn, Owner at Tropical Garden Bungalows, responded to this reviewResponded December 3, 2014

Thank you for taking the time to review our bungalows, we really appreciate your opinions and are glad to hear that you found the bungalows to be of a good standard with excellent service. We are pleased to hear that you enjoyed the pool, massage service and cocktails, thanks again for your positive comments and feedback, we hope to see you again and wish you all the best.

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Reviewed December 26, 2013

I had booked any accommodation so went for this one as it was one of the cheapest at 800 baht. The pool area looked nice but ended up in the main building ... The room was basic and you could hear assorts going on. You couldn't hear the partying at night which was great. The staff weren't friendly at all and when I went to have a look at the pool are they were very unwelcoming . Anyway, I have lived in hostels for a year in Australia some time ago so I'm used to getting some bed bug bites. But at night did feel crawled all over by bugs but didn't think much of it until I woke up the next day bitten really badly . My right leg and my left arm was covered in the bites .I loved phi phi island but couldn't wait to leave because of the bites and feeling dirty . I would recommend booking somewhere before arriving at phi phi .

Stayed: November 2013, traveled solo
2  Thank Kellyjeynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerapongn, Owner at Tropical Garden Bungalows, responded to this reviewResponded December 5, 2014

Thank you for taking the time to review our bungalows, we do appreciate your opinions and are sorry to hear that the bungalows did not meet your expectations. We are very sorry that you were unfortunate enough to be bitten at night; we do ensure that all our mattresses are treated, though occasionally a guest, often coming from a cheap hostel in Bangkok, will carry bed bugs in their luggage, which can sometimes find their way onto our mattresses. We have sort expert help and advice and invested in a special high temperature steam treatment machine to deal with these unwelcome outbreaks, which successfully ensure a swift elimination of the bugs and their eggs. We also use a power hoover to clean the room and are satisfied that this is the most effective treatment available. Fortunately these incidents are rare and we are pleased to say that we have not had any further reports of bed bugs since your visit last year. We do hope that you come back to our bungalows in the future and that we can next time greatly improve your experience of our bungalow resort.

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Additional Information about Tropical Garden Bungalows

Address: Ko Phi Phi Don 81000, Thailand
Location: Thailand > Krabi Province > Ko Phi Phi Don
Amenities:
Bar / Lounge Restaurant Airport Transportation
Hotel Style:
Ranked #46 of 64 B&Bs / Inns in Ko Phi Phi Don
Price Range: $20 - $50 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Tropical Garden Bungalows 2.5*
Number of rooms: 45
Official Description (provided by the hotel):
Our bungalows are situated in a quiet, peaceful corner of Phi Phi Island, close to the mountains, and only 5 minutes walk to the beach. The garden setting and mountain views are a lovely place to relax and rest, as well as being an excellent base for local trips. Our small resort is designed to enable you to feel close to nature, all our bungalows are built of natural materials, though are equipped with the necessary home comforts. Our facilities include a swimming pool and poolside bar, restaurant, free Wi-Fi, book exchange and friendly staff to help you make the best of your stay. We look forward to welcoming you! ... more   less 
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Also Known As:
Tropical Garden Bungalows Hotel Ko Phi Phi Don

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