Needed a place to stay for the Full Moon Party for three nights, and we weren't sure where to go. Met a man on the ferry that recommended this place to us, and tried to sell us a room but we weren't comfortable handing someone cash.. instead we decided to head over after the ferry had docked. BIGGEST MISTAKE EVER!
Was greeted by a British lady who was unkind, impolite, and honestly seemed like she didn't want any business from us. Unfortunately, it was really late at night and we really had no choice, so of course with a vote, we decided to stay.
The owner did not smile, was a horrible host and treated us like we were idiots. They tried to charge us a ridiculous amount at first (700 bhat each), and after much discussion got her down to 400 bhat per person per night for 3 nights. Of course, the needed the payment upfront.. surprise!
Over the course of three days, they managed to ruin our laundry, tried to charge us for a "clogged" toilet (it was clogged the first time we used it), shut the hot water on and off and worst of all, be the reason why one of us got food poisoning.
NEVER STAY HERE!
Waste of money, horrible location, disgusting beach, stupid and miserable staff.... etc.
- Official Description (provided by the hotel):
- Located on Ban Tai Beach, Phangan Great Bay Resort offers an outdoor pool and free Wi-Fi in public areas. It features a restaurant and a tour desk.Phangan Great Bay Resort is just a 5-minute drive from Thongsala Pier, and 10 minutes’ drive from the venue of the Haad Rin full moon parties. It is an hour journey from Koh Samui by land and sea.Featuring balconies with seating areas, the air-conditioned rooms come with a TV, a fan, and a fridge. Each room has a private bathroom with shower facilities.The restaurant serves Thai dishes and Western favourites, while refreshments are available at the bar. ... more less
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