I would agree with the disappointed reviews a bit further down. Generally the place is nice but I don't think it's as 'magical' or as outstanding as I'd hoped. As it's been said, there are a couple of people working there that are particularly helpful but the restaurant staff do need to make more of an effort and the place needs some work.
My main issue is that this place is just too overpriced for what it is. It's not a luxury place, it's a hippy, rough round the edges place which is absolutely fine and what many are looking for, but then you cannot charge double for everything as if you are a top end resort. To be honest I just preferred to go elsewhere for my food and drink. There are sooo many great restaurants between the 3 bays and if I went back I would stay somewhere else too as the bungalows are way overpriced for what they are.
My bungalow was completely open as the bathroom was all open which is fine but then there was only a curtain to the room so essentially completely open to mossies, ant attack, critters and noise from all around. This didn't feel secure at all either. When I got moved to a private Zorba room for the same price, I definitely preferred the room but felt it was cheeky to charge nearly the same when I had to share the bathroom and shower with around 15 others and the toilet was not kept clean.
I'd prefer to take a nicer room or bungalow elsewhere, eat and drink elsewhere and just come for the yoga and workshops here, but not the spa where again they charge 2-3 times what others are charging for the same massages, manicures etc. just 5 mins away.
- Official Description (provided by the hotel):
- Established in 1991 The Sanctuary is a unique beach front resort offering beautiful houses, comfortable bungalows and budget dorm beds & boasts a 300 + vegetarian and seafood menu & bakery. Offering a diverse Spa menu & Detox fasting center, day trips, Kayaking, snorkelling and our gym to encourage you out of your beach front hammock. An eclectic mix of guests ensures a special beach holiday. ... more less
- Also Known As:
- The Sanctuary Island Hotel Koh Phangan
- The Sanctuary Island Spa