We stayed in April for some 10 nights in the resort and left totally relaxed!
The villas are nice with a small private pool and have everything you need. For a resort with that pricing I would have expected a more modern approach to the shower head but the rest was just fine.
The breakfast was ok - I think there is some room for improvement and I would offer some buffet instead of having single plates.
The restaurant in the evening was very good and we have eaten there more often if the pricing would have been competitive with the other restaurants around or in the city.
The service was very eager but you realized that most of the staff lacked proper training (a new manager from Bali arrived in the last week of our stay and I think he will work on this). I think here is the biggest room for improvement.
On one of our last stays we were offered a spa treatment for free which was very good but as with the restaurant we wouldnt have done it as the pricing in the resort is not competitive.
All in all a very nice stay as the location is amazing and it has great potential...
- Official Description (provided by the hotel):
- Kupu Kupu Phangan Beach Villas and Spa by l'Occitane Kupu Kupu Phangan is a quaint, 33 pool villas and 3 Suites resort that takes its influence in design and architecture from Thai culture, with a hint of Balinese charm. The traditional style villa using ceramic and Balinese wood is a trade mark of Kupu Kupu Resorts. Absolute Facing West, the resort offers an amazing sunset on the Gulf of Thailand. The Spa by L'Occitane incorporates two double treatment rooms facing an infinity pool with unparalleled sea view. It offers a customized menu of well-being and beauty rituals delivered using modern expertise to nurture the body, mind and spirit. Signature rituals, inspired by Provence, also address the effects of modern living using natural ingredients and the intuitive art of touch. ... more less
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