I had booked the seagate for 4 days at 100 usd per night as it was during a full moon party. The location is amazing, just steps from cactus and the beach. Don't plan on sleeping until sleeping until at least 5am. Rooms were very nice, brand new everything, nice accent lighting.
First one, which was not necessarily the hotels fault but there was no working wifi anywhere in the hotel and the computers in the lobby did not work either. Likely a server error as I could connect to wifi but no Internet. This lasted all 4 days.
On arrival, around 930pm, there was nobody at reception and we waited about 20 minutes and still nobody there. We had to go behind the reception desk to use their phone to call the "mobile" reception number and eventually about 45 minutes after we arrived a guy showed up and didn't really know what to do. He eventually just gave us a key without saying anything. There is nobody ever really at the reception desk, even during the day. There is one woman who starts in the morning and leaves at 9. She cleans the rooms and doubles as 'reception'. If you want something you need to track her down and she could be anywhere in the hotel.
The security at this hotel is seriously lacking, especially during full moon parties. There is no real safe, they have wooden lock boxes which could be easily broken, we chose to leave our valuables locked in our bags.
On the night of the full moon party we had come back to our room unwind a bit before going back out and were in the room about an hour. Within the hour we had 3 random people come knocking on our door looking to use our private washroom. There is NO staff on at night which makes the security of the place a very major worry when going out at night.
Staff (as minimal as it is) is quite friendly and will try to help when possible but poor English and little training makes it difficult, you are better off to book tickets for travel yourself at the numerous travel agencies in the area.
- Official Description (provided by the hotel):
- This boutique hotel is a 2-minute walk from the popular full moon beach party area of Haad Rin. V2 Seagate Hip Hotel features contemporary rooms with wall art and free Wi-Fi access. Situated in the midst of dining and entertainment options on Koh Phangan, the hotel is a 10-minute walk from Haad Rin Pier. Koh Samui is a 30-minute boat ride away. Fitted with tiled flooring, the colour-themed rooms feature air conditioning and a flat-screen TV. Private bathrooms come with hot shower facilities. A fridge and an electric kettle are included. V2 Seagate's 24-hour front desk provides safety deposit boxes and a laundry service. Guests can also request for a relaxing massage. ... more less
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