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6 - 11 of 56 reviews
Reviewed September 12, 2017

We looked really forward for this resort, as the feedback are not that bad and the pictures are cool. We booked the beach front bungalow for about 80€ per night, which is also for Thailand a high price and planed to stay for 6 nights. The resort has its best years behind it. Shortly after we checked-in we had to notice fresh and old excrements of geckos on the ground. Because of the leaky roof which is just only made by straw, all animals (also bigger geckos) have easy access into the bungalow and they naturally left their marks.
When we entered the bathroom for the first time it was full with thousands of ants because the silicon joints around the tub is moudly and off. The management took care about the cleaning with poison but after few hours everything started from the beginning. The walls especially over the toilet are full of dirty spots and the general condition of the bathroom is very bad and it absolutely doesn't matches with the pictures in the hotels description. Of course neither the hotel nor I can do anything against the nature but this is much more a matter of missing upkeeping and cleaning.
But the most disgusting point and where we decided to contact the booking agency were the blood spots and hairs (most probably pubes) on the sheets and in the bed.
Hygienewise it's really an imposition.
Other points are that the internet is not working and the water from the shower comes too less to take a normal shower. For women with long hairs it´s absolutely impossible. The owner and staff was friendly and she has accepted our complaints. We escaped after the first night and agoda refund the balance. The saddest thing is, that this resort has the potential to be one of the best of Phangan
At least we were very lucky to find a bungalow at IBIZA Bungalows on the east side of the island, where we had a wonderful stay.

  • Stayed: August 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Emir S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2017 via mobile

My friends and I spent a few days at this resort and can't say enough good things about it! The staff is super friendly, especially Nye and Natalie, the property is gorgeous, the food is excellent, and the prices are great. If I'm ever on the island again I'll stay here again for sure.

Stayed: September 2017, traveled with friends
1  Thank Charlie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2017 via mobile

Bungalows at this resort are beautiful! It's right on the beach, Natalie in reception was so helpful in every way - any trips or help you need she was great. We rented a bike for 2 days for 500B to see the island which we found great! We had breakfast included in the deal, the omelette was my favourite and a massive portion for breakfast with coffee / tea and a juice. We dined here in the evening too - the noodle with dark soy sauce is amazing and again massive portion. Always served by Al who again is great. Great atmosphere in such a gorgeous location. Oh and if you like Daiquiris - order the Passionfruit one. All with fresh syrup made from real passion fruit seeds like wise with all the fruit drinks. We loved it! Thankyou to all the team

Stayed: July 2017, traveled as a couple
Thank abigailcarkett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2017 via mobile

If you have been wanting to stay in a beach bungalow then this is the place to go! Rooms are very clean and have AC. Bed was very comfortable. My favorite part was the hammock! Pool is amazing and kept cool. The bartender makes the BEST drinks! And the breakfast is well worth it They will set up with any tour or taxi service you need and give you tips on the best places to see on the island.

Stayed: May 2017, traveled as a couple
Thank Kelsey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2017 via mobile

Had the most amazing time staying at Hansa. It catered for our every need (3 friends travelling, then mum and dad joining later). The food is amazing. The decor is humble but styled excellently. The drinks (particularly the strawberry mojitos) were awesome. The main draw for me though is the staff and management. Right from the bar men to the cleaners to the manager and the owner, it really topped off the most amazing holiday. I'm gonna be back there within the year! Perfect idyllic location, but close enough to Baan Tai to keep you entertained. Truly excellent! Xx

Stayed: March 2017, traveled with friends
Thank Owen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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