Before arriving we had numerous reviews and to say the least we were worried what kind of place we would be staying! They had offered a free pick up from the port - which was extremely late and just caused us even more worries! HOWEVER upon arrival we couldnt have been more please - the customer service was prompt and friendly whilst the resort was clean and modern. It must be noted a large deposit was requested in advance which was not advertised in advance - this is expected along with passports. Our rooms were actually some of the newly renovated villas which were large and clean with a large bathroom, fridge, powerful fan and balcony with hamock. We mentioned some of the reviews here and the staff showed us the overflow accomodation - this is sold as cheap last minute booking, through agents in Bangkok - it is these agents who miss sell the rooms apparently. Overall we were very pleased. The beach suited our needs, there are many restuarants pretty close and transport to Had Rin for the full moon was easy and relatively cheap both on the night and the next morning.
- Official Description (provided by the hotel):
- At Hacienda Resort & Beach Club you will have an experience unlike anything else on this legendary party island. Owned and managed by a crew of vibrant, energetic Europeans and staffed by highly trained attentive locals. The standards you expect are typically exceeded.With a full range of facilities & various types of rooms to fit into any budget, from backpacker to luxury travelers, Hacienda is the perfect place for your holiday.Hacienda Resort & Beach Club is a five minute walk to the Thong Sala (main pier) and Thong Sala Town (main shopping area). It is a fifteen minute drive to Haad Rin Beach. The Samui International Airport is a 30-minute ferry ride, followed by a 2-minute taxi ride.Fitted with tiled flooring and a private bathrooms, modern rooms come with either air conditioning or fan. Cable TV, minibar and hot water shower are included in all rooms other than our budget wooden bungalows. ... more less
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