I was travelling with 2 friends and we foolishly booked a package deal with Unseen Travel (never ever use this travel company or any TAT registered, just shop around as most try and rip you off). The package included 5 nights in this resort, it was just horrendous. We were let in and straight away realised that the room was nothing like the pictures we had been shown upon booking. Within an hour a cockroach had run across the bed! There was damp, mound and rot in various places and the bathroom walls were so full of holes and cracks that all manner of things were crawling through them! We complained and asked for a different room of better quality but all rooms were the same. We then asked for a refund as we were not willing to stay there and they refused. We decided to leave any way as we did not want to stay there under any circumstances. To top it all off the bar was pumping out loud music all day and into the night, not what we had wanted considering we had asked for somewhere to spend our final weeks holiday relaxing on the beach and poolside - there was a sewage pipe not that far along down the beach either!
Location: Thailand > Surat Thani Province > Ko Pha Ngan
Ranked #280 of 394 Specialty Lodging in Ko Pha Ngan
Price Range: $18 - $49 (Based on Average Rates for a Standard Room)
Number of rooms: 50