We had heard about Smile bungalows and thought it might nice to stay there while we were in Bottle Beach. We were taken to our Bungalow, it was absolutely filthy, there was a shattered vase in the bathroom that we cleaned up, mouse, rat and gecko poo all over everything, including the bed!! We live in the Australian bush and are in no way adverse to gecko's and native bugs and little creatures being around, but this was the bed we were expected to sleep in, covered in poo!
After spending approx 30 mins cleaning everything, we decided we just couldn't stay there, It was 750 baht, for a mouldy room filled with mouse poo, no internet, no electricity all day, no air con, no breakfast... We went back down to the restaurant/reception with our bags to pay for the transfer service they had provided from Thong Sala, only to have them try and charge us for a full nights accommodation as well... Apparently as soon as you have opened the door you are obligated to pay! After quite a battle, we left having paid for our transfer which we were always intending to pay and nothing else.
We then later heard 2 other horror stories from people who had had really really bad experiences staying there and had then moved to other accommodation on the beach. One couple were charged triple what they should have paid to their credit card, when they tried to dispute it, the bills were all in Thai and they would not refund anything to their card.
Another person had been staying there for quite some time, had met the girl of his dreams and was wanting to celebrate, he went out into a village, bought an entire pick and vegetables and rice and put on a huge spit roast feast for all the guests and staff that he had made friends with in his time there. The following day he asked for some of the pork for his lunch and was told there was none left, that it had all been eaten. Not believing that could have been possible, he went and looked in the kitchen himself and found more than half the pig, stacked up in their fridge... He had paid a solid amount of money to put on a feast for them, they had then put it all away and lied to him about any being left. He was furious and left straight away... To go to so much trouble to put on a feast as a gesture of thanks only to be lied to! The staff had stashed it away for themselves!
If you are going to bottle beach, do yourself a favour and go to one of the other bungalow/resorts on the beach, they are cleaner and much much better value!!!
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