While in transit we stayed only one night and therefore ordered only a room for 800 Baht and not a (more expensive) bungalow.
But we expected to get at least a fully functional guest room.
Instead all was a mess. We had a permantely running toilet, the shower head was only partly working and the sink - oh my god - had a blocked drain! We experienced that only in the night bevor we went to bed, so we kept it like it is and complained the next day, but it looked like they were not interested at all, to hear that.
In the evening we had a power cut (what is acceptable at Koh Phangan), but the hotel did not started a generator, so we sit in the dark for about 20 minutes. Big resorts like this should have a (working) generator, imho.
The service was not friendly at all, we felt like we disturb the receptionist, while talking to her.
Also we were astonished to find a list of all items in the room with prices, how much you have to pay, if you make something broken. It looks like the usual guests are rather rowdies than normal hotel guests?
- Official Description (provided by the hotel):
- Absolute Facing West, the resort offers an amazing sunset on the Gulf of Thailand. Kupu Kupu Phangan is a stylish retreat designed to take the island holiday experience to the next level. It celebrates the healthy attributes of the tropics with a collection of 20 villas and 2 suites designed to unite Thai artistry with modern comforts and conveniences. The resort is a place to be at one with nature in a restful setting by the sea. ... more less
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- Also Known As:
- Dakanda Villa Beach Hotel Koh Phangan