The rooms were good. They clean the rooms every other day which wasn't great when kids running in and out with sand on their feet. A lot of jellyfish in the water when we were there so we were only in the ocean once, but all those things we could live with. The attitude was the main issue for us.
The owners do not smile a lot. Felt unwelcomed. The breakfast is ok. Not big quantities! My friend got one strip of bacon for his eggs and bacon. Fruitplatters were different size every time. My sister got way more fruit on her platter then mine + fruit that I didn't get. INSTANT COFFEE. Clearly trying to cut corners and saving some money. I think unprofessional is the word to describe this place.
The owners child played around the tables. cycling around, people needed to move their chairs for her to get around. They were also on the beach when we were there and I guess I feel the owners should not be on holiday next to their guests. At least not to let the child move around the tables with the owner after her (playing along)while people eating. And once he, the owner sat in a sofa by the breakfast just chilling looking at everyone..creepy! And she was taking smoothies from the restaurant walking around with it. Chilling also.
All those things sums it up. Unprofessional. You don't want to feel like ur in a buddies house when u are on vacation. Look like the whole reason they ever made a place like that was so they can live the comfortable life, did see they had friends over on the beach as well, having a fun time. In a service occupation you just have to step it up. (We didn't pay to have umbrella drinks next to the owners also having umbrella drinks if u know what I mean.) And with their icy attitudes it's not something I would come back to.
- Official Description (provided by the hotel):
- Located at only 10 min walking from the main village of the island, Baan Manali Resort is a quiet and relaxing nest, surrounded by coconut trees, facing the lagoon. Spread in a tropical garden, our 11 cozy bungalows, built in traditional way, offer all the modern comfort (AC, hot water, new beds, private balcony and hammock). At our bar-restaurant facing the sunset, you will enjoy our cocktails, family Thai cooking or European dishes. ... more less
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- Also Known As:
- Baan Manali Hotel Koh Phangan