We booked a six night stay here but we left after our second night and went back to samui. Quite simply because it was not for us. Upon arrival we did explain it was our anniversary. We had been to several other hotels before this, as we had been in Thailand for five weeks and this was our last stop. All other hotels had made an effort by decorating our bed etc and other small gestures of good will. However at Sunset hill we did not receive such gestures and instead were told it would cost us 2500 baht for a bottle of prosecco and two massages to celebrate our anniversary. Rooms are ok and a good size with beautiful views. However it was not spotless. The pool area was very small and only had a maximum of eight sun loungers and when the hotel has 30 plus rooms there is simply not enough space around the pool. These loungers were taken both days by one family. The beach is quite dirty and rocky so it isn't ideal. The situation of the hotel is up a steep hill, so it is isolated. There are no nice restaurants with walking distance, so you need a bike or some other form of transport. Really this hotel is ideal if you want to cook your own meals as there is a kitchen. There are two bars, one of which we did not experience. But the other 'Sea Garden 2' has a decent pool you can use if you buy a drink. We ordered 2 mojitos and they were awful. I tried to be positive the next day and went for breakfast. I ordered bacon and eggs but the eggs were vile. The food is poor standard cheap but poor. One of the chefs I actually saw picking her nose and cooking food, which is not acceptable. However, they do order pasta and pizza from a local Italian which is delicious. But I would not eat anything from the hotel. Once we left there was no one there to help us or wave us off like all other hotels we have stayed at. We changed our ticket to go back to samui early and the thai receptionist did help us with this. Kamilla did explain she would get back to us regarding our money after speaking to adam as we left a few nights earlier so we had lost a fair bit of money. However, she didnt get back to us and we left 6.15am the next morning snd no ome was in reception. Adam really helped us he took us to the seven eleven and waited for us. The customer service was good and we can't fault that but the restaurant, location, pool and finishing touches were extremely poor. It's upsetting when it's the last stop of your holiday and you have to leave because of all of the above. If being in the middle of no where is for you then here is the place but there are more exceptional hotels in Thailand at a cheaper price. So I won't be recommending sunset hill to anyone unfortunately.
- Official Description (provided by the hotel):
- Experience the spectacular sunsets from the west coast of natural Koh Phangan island. The Sunset Hill Resort is located on a stunning hill overlooking the Gulf of Thailand, Koh Tao, Koh Samui and the Marine Park. This area is famous for snorkeling and diving as well as for the beautiful beaches Haad Yao, Secret Beach and Chao Phao, which are located within 10 minutes walking distance or 2 minutes by scooter. The luxury apartments have majestic ocean views from their round design terraces. Penthouse apartments also have a kitchen in the dining and living room. The resort has an amazing infinity pool and cozy viewpoint lounge bar/restaurant and open air deck where great food and beverages are served. Our knowledgeable multilangual reception staff can assist you to discover the island and any other holiday wishes you may have. We are looking forward to help you to create the fantastic holiday experience of your dreams! ... more less
- Reservation Options:
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- Also Known As:
- Sunset Hill Hotel Koh Phangan