This is my first review on Tripadvisor and unfortunately it's a bad one. My main goal for writing this is to help others avoid the same mistake I made by staying at Fantasea resort. Located on Chaloklum bay, a very nice and authentic fisherman's village up north, the bungalows are overcrowded and almost touching each other. We booked the far from delux "delux bungalow" which was totally overpriced, looks big from the outside because of its A shape design but small and stuffy on the inside, no thought whatsoever of usage of space. Old furniture, dirty bathroom, dust everywhere which I had to ask the staff to come back and clean, located on the second row supposedly "ocean view" but two bungalows in front completely blocking it. As it was peak season had to pay 50% deposit by credit card and all the rest in cash on arrival, what a mistake...I wasn't happy with the bungalow to begin with but decided to give it a chance, then a couple of days later asked to leave and checked with the owner how much money she would be willing to give us back and she offered to pay us for one night only (booked 14). Obviously we wouldn't leave and lose so much money. Not to mention while booking we had to pay 1500 baht each for a New Years gala dinner which was compulsory, didn't help that we explained we are vegetarians and no matter how many veggies they cook for us there's no chance in the world it will be worth that amount...The breakfast included in the price was no good. Bad coffee, cheap bread, runny beans, dirty dishes, had our next breakfasts elsewhere. Didn't bother to try their other food. Gave them laundry once, came back messed up with other peoples laundry, did our next laundry elsewhere. The rooms aren't cleaned unless u ask for it, when I did they changed sheets and towels but didn't clean the toilet. I then asked them to come back and do that but they used such an old and dirty mop that left a terrible smell....at that point I decided from now on to ask for anything and not to use their facilities at all...
This is my 6th time in Thailand, I slept everywhere from cold shower bungalows to high end resorts. I know the value I get for what I pay. I have never paid so much (2600 baht on peak season, not worth even half of that) and got so little. I use tripadvisor all the time and never chose wrong. For some reason the reviews before me were good enough so I thought yeah why not? Also was hard to find availability on the island because it was holiday season and I started searching pretty late. Nevertheless, do yourselves a favor, put some more time in the search and don't give this resort the chance I did. Not worth it. Very bad stay.
- Official Description (provided by the hotel):
- Fantasea Resort is positioned beach front at Chalok Lam Bay in Thailand. The bay is one of the most beautiful on Phangan with fantastic views and large mountains framing the bay. Fantasea offer a range of classic Thai bungalows to suit all budgets. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with HostelWorld so you can book your Fantasea Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.