Where do I start? The last reviewer has almost an identical experience to us! It could of been me writing it! We arrived on the 30th Dec at 5pm and were promptly shown to our room. What we had booked was meant to be a seaview bungalow. We were told that most resorts would consider this beachfront, there were views from the beds to the ocean and that there would be a double bed and a single bed.... What we got was 2 single bed (so much for our romantic New Years Eve), no seaviews and a disgusting dirty room! We complained when shown to our room and were told we needed to go back to the reception (mind you we had to carry our own bags)... We got back to reception to be told that there was no manager on site and that we should have requested a double bed if we wanted one. We were told that there were no other rooms available and that was all we could have. Mind you we had paid IN FULL 4 months prior!!! We had booked through the Sawadee website and were told we had to ring them. Unfortunately being New Years Eve the entire island was fully booked and we were told by Sawadee when we rang that they couldnt help us. We asked again to speak to management, only to be brushed off. While my partner stood at the...More
- Free Wifi
- Free parking
- Visit hotel website














