The place on the beach itself it's nice and beautiful. The room was okay, but it was although the best they had, most expensive. The room was practically on the beach. Pool was ok, but there wasn't any shadow. Girls and women in the reception vere rude most of the time. They claimed that we haven't paid for the previous night, and for the motorbikes, althought we had already paid! This happened several times. When they found out that we really had payed, they didn't even say apologize or anything. They vere rude and unfriendly most of the time. Sometimes our room was without cleaning for several days. It was pretty disgusting, because you had to leave all used toilet paper in the bin in the toilet (that's normal in many places in Thailand and Koh Lanta). There were several cockrouches in the room and about 10 cm spiders. But I guess it's normal, when you're in Thailand and near the jungle. But it was the first time for me in Thailand to see cockrouches in the room. Reception should have open at 7 AM, and the breakfast, too. One day we had to rush to the day trip very early, and there wasn't anybody from the staff in the reception and either in the restaurant at 7:15. The restaurant could have been cleaner and more comfortable, but it was okay, and the food was very good and not expensive. We have to say something good too: The service in the restaurant and in the beach bar was mostly very friendly. Especially the young boys were extremely friendly and smiled very much. We would give five stars from the service for them, but because of the reception girls/women we have to give two stars. One star would be right for the reception. Staff in the beach bar tried to charge us full price although cocktails are 20% cheaper after happy hour (to people who stay nights in this resort, there was advertisement in the room). The shower wasn't good because of the very low water pressure. And usually water was very cold or very hot, couldn't get convenient temperature.
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- Also Known As:
- Lanta Garden Home Hotel Ko Lanta