Literally everything about it was horrendous!!! We have been travelling through Thailand for the past month and spent a lot less money with a lot lot better accommodation!! I shall start with our arrival. We arrived nearly 2 hours after the arrival time to be told to wait while they check our room is 'ok' when they came back to tell us it was ready we followed them to the room up the steepest hill I have ever seen, let alone having to almost trek up the hill with steps that should of been made half the size they were uneven walkways. When we finally reached our room the only words I can use to describe it was dull dingey and hell like!! It didn't look or smell clean the bathroom door may as well not been there is was a piece of cardboard over it, the door didn't shut properly and the door knob was so rusty I am surprised it didn't fall off in my hand, moths, daddy long legs and spiders were our guest while in there. The shower we had should of been a hot shower, however unless u wanted to burn, u had to have a freezing cold shower. Next the bed, it should of had a mosquito net over it that worked and actually closed... Well this one didn't we had to clip my hair grip and tie hair bobbles to close it around us. We should of been given toiletries, well by toiletries we were given toilet roll and that's all!! The 'mini bar' was a old, filthy small fridge with nothing in it, and when you weren't in the room the fridge didn't even work so if u left a bottle of water in there in the day it would be warm when u returned to ur room. As myself and my partner both have asthma we decided that it was too much to keep walking up and down to get to our room as it put such a strain on us so I went and asked them if we could move because of this, I was told no as they had no rooms but to check every day, I am sorry but as a business u should know what rooms u have available and when. I just left it after that and decided we would take everything we could possibly need for the day and only return when we went to bed, not something u would expect to have to do when paying the amount we did!! We wanted to leave as soon as we arrived but couldn't as we couldn't afford to loose half the money we had paid. I would say the conditions we were left to stay in we're unsuitable for anyone, it is truly disgusting that this place is allowed to even be open!! As for the staff, all they seemed to do all day is watch the television, in my opinion they could of used that time to look after the place, I.e clean the damn place,breakfast was included in the room rate, myself and partner had the American breakfast and the only thing barely edible on the plates was the toast, everything else was cold, even the fried eggs, as a chef I hate to think what state the kitchen would of been in, I know that thai standards are not the the greatest, but this place, not even the cockroaches would eat here..
But on a lighter note..
The island is a beautiful part of Thailand and at the bottom of the hill from the hotel is a placed called the drunken sailor which was the saving grace of our stay, food/drinks are reasonably priced and the owner is an American, a genuine guy and looks after his customers.. Worth a visit to the DRUNKEN SAILOR..
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- Also Known As:
- Lanta Marine Park View Hotel Ko Lanta