Twin Bay Resort describes itself as a 3* hotel in a 5* location and it's absolutely spot on. The resort fronts a spectacular sweeping bay with a soft sandy beach and the food, service and accommodation are fine for a 3* place. If you want the luxuries of a 4* or 5* place, then go elsewhere, but if you value a friendly and helpful staff, and everything you could expect from a 3* place, then go to Twin Bay Resort. We arrived at lunchtime on my daughter's birthday and, although I hadn't had the sense to pre-order one, a very tasty birthday cake was waiting for us at 8pm on our return from dinner. That's way above 3* service! Both Erik on reception and hands-on resort manager Jonathon were always ready with helpful suggestions for restaurants, bars etc. Their positive attitude had clearly transferred to most of the staff - cleaning, restaurant, bar, driving - who all contributed to a great stay. Free wifi across the resort was also a welcome bonus. The infinity pool was always clean and a pleasure to opt for when the warm sea was just too much of a hassle to walk to, and, although the resort itself was full when we visited, it never felt crowded.
A couple of things which would make it an even better place would be in-room safes (although the free safety boxes at reception worked fine for us) and, for the vain amongst us, a mirror near the plug for hair dryers/shavers. But, overall, a great place for a holiday.
- Official Description (provided by the hotel):
- A casual 3 star resort in a 5 star location ... more less
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- Also Known As:
- Twin Bay Hotel Ko Lanta