What could have been one of the best places we stayed during our entire trip, it was completely ruined by the staff.
We were surprised by the amount of cordiality (or the lack of it) shown to us right from the start. We'd heard of the legendary Thai hospitality and cheerful faces, but Sincere Guest House is an exception nonpareil.
Every other place we stayed, the hosts made us feel at home and even sat with us to help us with our itineraries and suggest a few things that one must do. Not here. Any question asked was met with a stare and a finger pointing towards a sheaf of pamphlets, which were supposed to answer our questions. Any question we asked regarding the property over e-mail (before we landed there) was met with a link to their website, which was in itself in language so ambiguous that it raised more questions than answered.
If that wasn't enough, when we went to our rooms, we were hit by another surprise - no water in the fridge! I was immediately reminded of 'The Rime of the Ancient Mariner' - Water, water, every where, Nor any drop to drink.
When asked, they said they don't provide complimentary water and we had to help ourselves to water (overpriced, by the way) from the fridge in the lobby (a finger pointed us to the fridge, too). With no breakfast included, the price they charge per room is definitely on the higher side.
All said and done, we did enjoy sitting and chatting on the deck late into the evenings. They have some very comfortable deck furniture and hammocks which help in unwinding after a long day.
Go to Sincere Guest House only if you have no other option.
- Official Description (provided by the hotel):
- Sincere Guest House & Restaurant, a little cute wooden house on stilts over the sea is located in the middle of Saladan where in all conveniences are available. It is designed in Chic Chinese Style and is divided into 3 zones. The first zone is the guest house room complete with all facilities. The 2nd zone is the front coffee bar area that relaxing. If you want an atmosphere of the seaside, just go behind for a seaside restaurant. ... more less
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