We stayed at Ananda Lanta in a "Sea View" room for 6 nights. It was definitely not busy when we were at the hotel, with maybe 20-30 other guests at most most days we were there.
When we arrived we were told there was free WiFi in the reception area (there was the first night we were there then we were told the next morning that no, there was no free WiFi and our devices could no longer log on without a login). Five days of WiFi access costs 500 baht. Atrociously bad WiFi - constant drop-outs, terribly slow, only accessible by one device for each login you buy. Constant logging in and out. Such a waste of money. Don't bother with it - buy a local sim instead.
The room was spacious and had a balcony facing West, with a view of the sea past the road and trees. The hotel is situated about 3 minutes walk from the beach, across the road. The room balconies have no privacy and if someone is sitting on their balcony next door, they will literally be right next to you (and can also see into your room if you don't close the blinds). There is a nice view of the sunset from the balcony however.
The room had no mini bar, but was equipped with a good sized bar fridge. There was also a safe provided, as well as basic toiletries (shampoo only, bar soaps, cotton buds).
TV didn't have any channels in English the when we arrived (it was raining on Lanta the first couple of days we were there, otherwise we normally wouldn't have minded). A maintenance person was sent up to add an extra cable in which gave us some channels in English. The TV also made a very high-pitched noise when it was on (like when you have tinnitus). We asked them to swap the TV - which they did - but the new one had the same problem.
The room was cleaned each day and towels replaced. Two bottles of water were provided each day.
The staff were friendly, but there seemed to be lots of them just standing around, not doing much. Only a few spoke English well, but they were still able to answer questions. It seems as though they need better training around customer service and hospitality. Our request for late check-out (2pm instead of 12pm, because we were on the late ferry out of Lanta) was denied instantly, even though they really weren't busy or at capacity.
Breakfast was poor. Cheap cereals. Watermelon and pineapple (the only thing I ate from the buffet) each day were good. Fried eggs were all overcooked and sitting in the bain marie for hours it seemed. Omelettes were available in the bain maries, but not cooked to order. No bacon, just processed pork slices floating in water in bain maries, and processed pork sausages. Salad bar and yogurts left uncovered, with flies stuck in the bowls. White and (sometimes) brown toast. Sometimes French toast (sitting in bain maries) with honey. Jugs of coffee and tea kept on warmers. They would have been better off cutting the size of the buffet in half and just providing a few quality items, rather than the awful stuff that was there. Lots of staff floating around, not doing much at breakfast too.
The pool was good and never really busy whilst we were there. There is a massage space next to the pool, however we only saw a masseuse there once. There is no pool bar, however I did notice they were selling drinks in the second lobby near the pool one day. But this wasn't open the next day we were at the pool.
Location is good. Across the road from the beach, shops, restaurants and markets nearby. Plenty of tuk tuks drivers to take you to Saladan for 50 baht/pp.
Next time I'm on Lanta I'd stay down near Kantiang Bay at a beachside resort or bungalows. Ananda Lanta was way overpriced for the level of service provided and the amenities available. You can get a beachside bungalow for the same price, which would be much nice than this hotel.
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- Also Known As:
- Ananda Lanta Hotel Ko Lanta