We were travelling in a group of eight people, visiting several places in Thailand and this was the worst ever. I have been travelling a lot in Thailand in this is supposed to be a good place but it is very very bad.

First, we had booked deluxe rooms but since they had overbooked we ended up in the annex. Close to a dump of water filled with mosquitos. In the night the nearby Karaoke bar was so loud that it kept most of us awake until 03.00.

The reason for this was because they had overbooked and we met a lot of people who had to started their accommodation with 2-3 days in this terrible place.

We celebrated our father 60-years anniversary and asked for some room service (bring fruit and champagne glasses to the room in the morning) which failed and we had to fix it ourself in the morning.

The restaurants are terrible. For the breakfast it is more quiet at McDonalds during lunch time; you have to stand in line to get a table and to get some food. It consequently run out food as well, which creates even more queues.

There are not enough chairs around the pool and the beach.

I believe this is a management problem. They do not have control over the hotel which creates a lot of problems and it will take a time for them to fix this.

We had booked through Ving.se (Mytravel) and the guide assured us that the first room we got was the best, which was a complete lie. We managed to move and had our last day in another room. Better room, but their is a lot of problems with this resort.

Stay away.