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11 - 16 of 36 reviews
Reviewed April 3, 2008

My husband and I stayed at the Ayutthaya Thanee Hotel for 2 nights last December. The hotel itself was spotless, the rooms clean and bright and it was in a fairly decent location – close to the night market and set amidst residential houses and ancient wats. We booked it ahead of time as we were told that things book up quickly at that time of year. The price was middle of the road and it had a full gym which really appealed to us.

Our stay here, however, was a disaster.

None of the staff at the hotel spoke a word of English. They were unable to identify the location of their hotel on a map, or even tell us which direction North/South was. We were able to orient ourselves by setting out on foot and comparing landmarks to our map, but this caused us much grief at first because we really had no idea where we were for the better part of a day.

The worst experience with this hotel however, had to do with the gym - the gym that they openly promote on their flyers and website. When we arrived, we asked four people (the fourth was able to understand our exercise pantomime) where the gym was and finally we were taken to the top level of the hotel and shown it. The lights were off in this part of the hotel, so the staff person turned them all on for us and gave us a very brief tour - brand new exercise machines and very nicely appointed his and hers changerooms/washrooms. The next day we went to the gym for a workout. There were two young local teens working out at the time (presumably children of the staff?). After all of 5 minutes on the treadmill, a staff person came up to us and asked for a sum of money for use of the gym. I can't recall the figure, but it was quite a small amount. We refused to pay on principle alone and were promptly escorted out of the gym. As it seemed to be the manager who had us leave the gym, there wasn't anyone we could lodge a complaint with. I have stayed in all manner of hotels on four continents, from the mom and pop motel to the Four Seasons, and never had I encountered a hotel where there was a fee for gym use. What irked us the most was the manner in which they chose to eject us from the gym in from of other guests. This, I thought, was a universal hospitality no-no.

Upon checkout they were not able/willing to assist us with getting a taxi or a tuk-tuk – again mainly due to the language barrier. On our departure we were forced to hoof it out to the main street to flag one down (luckily we had backpacks and not luggage).

The town of Ayutthaya was a fabulous experience, but the Ayutthaya Thanee Hotel was not.

-Suzanne

Date of stay: December 2007
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
8  Thank Suzecross
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 11, 2019
Google Translation

Room tip: fare la prenotazione e pagare in loco
Date of stay: November 2019
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 16, 2019
Google Translation

Date of stay: January 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 5, 2018
Google Translation

Date of stay: February 2018
  • Trip type: Traveled with friends
    • Location
    • Rooms
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 27, 2018 via mobile
Google Translation

Date of stay: January 2018
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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