This hotel is very typical of a 3 Star Thai Hotel. The hotel is starting to show its age and as usual they do not seem to want to update or repair anything. The staff at reception and the bell boy were both very helpful and friendly, all the other staff were miserable and unhelpful.
We arrived late in the afternoon after travelling down from Northeast Thailand and this was one of only two 3 Star htoels that had any rooms available, the first one we tried to book into, wanted to charge us twice the price advertised outside, so we booked into this one instead.
We tried to order food in the restaurant and was kept waiting for 20 minutes before we were served, we ordered two soft drinks and they took a further 10 minutes to arrive, so we cancelled our order and paid for the drinks and then left. My partner who is Thai, tried to explain to the staff what the problem was, but the member of staff just walked off half way through the conversation. There is also a girl or two singing in the restaurant at night, so you cannot have any conversation with your partner as it is too loud.
Breakfast was typical buffet style, as usual they tried to give me powdered milk with my coffee, so I used the milk left for cereal instead. The staff were just as unfriendly and unhelpful at breakfast as the ones the night before.
When will Thai staff in hotels learn that if you keep treating customers they way they do, the customers will not come back and they will not have a job. A smile costs nothing and this is supposed to be the land of smiles!!
