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“A perfect Resort for a Holiday Stay”
Review of MGM Beach Resorts

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MGM Beach Resorts
Ranked #1 of 1 Hotels in Muttukadu
Certificate of Excellence
Yau Ma Tei
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A perfect Resort for a Holiday Stay”
Reviewed October 2, 2012

The Resort is far from the city limit making it a pleasant place to spend your week end or a holiday. It has a private beach, which is allowed only for in-house guest with good precautions. Good thought, to keep the guest protected. Beach side restaurant, really gives a immense feeling of the waves and sea breeze. Good food. stroll by the beach was an added happiness to us. Children's play area can be improved more with better play items and protective flooring. The park view suite was quite big and unique, with a different type of "naturalflooring".Room was confortable and clean. Could not use SPA,as we did not have much time.Check-in and check-out procedures were taken care with a pleasing gestures. All Staff were kind.The property has lot of opportunities to improve and make it even more pleasant. Pick-up and drop from reception to the far away rooms can be improved better.

Room Tip: Park View Suites- are really good,quite and calm. Pleasant view outside the balcony.
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank leanyau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajai K, VP - MGM Hotels and Resorts at MGM Beach Resorts, responded to this review, October 5, 2012
Dear Mr. Leanyau,

Thank you for your feedback on the Trip Advisor on your recent stay at our hotel. I will convey the positive aspects of your stay to the team who will be enthused to meet and exceed your expectations every time you stay with us.

We look forward to welcome you back and assure you our best services at all times.

Best regards,

Ajai Kacker
VP – MGM Hotels and Resorts
09566055535
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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784 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
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English first
Chennai (Madras), India
Level 6 Contributor
132 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed October 1, 2012

Stayed here with family for a night on 13 Jan 2012.
Got delayed and reached around 18:00 hrs, wherein I could have checked in around noon. Check in formalities were normal. Enquired with the concerned person if I can get a delayed check out around 16:00 the next day and the answer was a pleasing NO :) However he was kind to offer the use of facilities like Swimming pool, etc until 16:00 free of charge.
Spent sometime around and went to the restaurant for dinner. The buffet Spread was ok, food was tasty, the bar was well-stocked.
Room was comfortable, but was slightly far away from the restaurant. Ask for a room closer if you have elders with you.
Next day morning, had a good view of sunrise, used the Swimming pool (opens only at 07:00). Kids loved it.
The breakfast was good, restaurant nice and airy, but the nuisance that the crows cause spoils the mood. At one point it came so close to the table that the kids were frightened. So had to opt to move inside the AC restaurant. The play area for kids was good.
Overall, the place is good for a weekend break.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mshreedhaaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajai K, VP -MGM Hotels and Resorts at MGM Beach Resorts, responded to this review, October 5, 2012
Dear Mr. Shreedhaaran,

Thank you for your feedback on the Trip Advisor on your recent stay at our hotel. I will convey the positive aspects of your stay to the team who will be enthused to meet and exceed your expectations every time you stay with us.

We look forward to welcome you back and assure you our best services at all times.

Best regards,

Ajai Kacker
VP – MGM Hotels and Resorts
09566055535
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 4 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 9, 2012

Beautiful beach side location, complete with private beach. The resort is located almost 20 km from the chennai airport. Its good for a family holiday- couples and familes with kids. Nearest attraction is Mgm dizzie world excellent if you are an adventerous person. Rooms offer good privacy as they are spread out...each room is like a separate villa. Good service, good food...a bit overpriced but ok. the resort is eco friendly.The spa was under renovation so didnt get a chance to experience it.

Room Tip: Choose club suite, near the resturant for a good view of the beach.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sharrsav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajai K, VP – MGM Hotels and Resorts at MGM Beach Resorts, responded to this review, September 10, 2012
Dear Mr. Sharrsav,

Thank you for your feedback on the Trip Advisor on your recent stay at our hotel. I will convey the positive aspects of your stay to the team who will be enthused to meet and exceed your expectations every time you stay with us.

We look forward to welcome you back and assure you our best services at all times.

Best regards,

Ajai Kacker
VP – MGM Hotels and Resorts
09566055535
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Level 4 Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 22, 2012

I was here on a company financed trip. The rooms are small and cost huge. The rooms were clean and so was the bathroom. One of my colleagues had a room where the AC had flooded the floor - vitrified tiles. These guys do not change the towels after each day and you would have to call them to do so. The service is poor. For a towel alone I had to wait for half and hour. The room is stayed in had peculiar lock -once outside and if the door shuts you cant get in. The doors can only be opened from the inside - many other rooms in different blocks had better locks. The swimming pool is well maintained, but the TT room and pool room need rework. TT table is the worst that I have seen in some time and well pool table is pathetic.
Service is a serious issue here and people come here on their own sweet time.
Food was with mixed emotions - few were good and few were pathetic. They cant make north Indian and continental dishes. They have a limited breakfast range.
These guys have taken up a beautiful location and not done much with it.

Room Tip: Take the rooms from 400 onwards. THey are larger rooms with better locks at the same price.
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank soppy_roy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajai K, VP - MGM Hotels and Resorts at MGM Beach Resorts, responded to this review, September 4, 2012
Dear Mr. Roy,

Thank you for your feedback on the Trip Advisor on your recent stay at our hotel. I will convey the positive aspects of your stay to the team who will be enthused to meet and exceed your expectations every time you stay with us.

I have also noted the issues you have highlighted with concern and will ensure that corrective action is taken as soon as possible.

We look forward to welcome you back and assure you our best services at all times.

Best regards,

Ajai Kacker
VP – MGM Hotels and Resorts
09566055535
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 20, 2012

Booked the hotel via cleartrip but had an average experience. The property as such was well done and quite green however the service left much to be desired for. Got an old room as well.

I had a rude shock at the restaurant, there was no a la cart option and one of the supervisors said that we had to order only what is available on the buffet (terrible) but we adjusted and made a couple of orders which took ages to come (even though it was just to be off the buffet). The waiter brought a couple of extras which we did not order and when I asked him that I would require the particular dish, he was just point blank rude by saying that the bills were already done (we have not even started our meal) and there can be no change in what we have ordered, he just said that in a huff and walked off...gosh terrible.When I pointed this out to another supervisor he apologized for the incident and was kind enough to make the changes however still there was so much confusion that it made me feel that the staff were not adequately trained and they were just brought in to fill manpower!!

I guess the crowd over the weekend also spoils the tranquility of the place and burdens to staff in handling the guests properly, everything you ask takes ages to come or they just don't. The next morning breakfast was better in terms of service but still the staff still gave you a feeling of not being at the right job.

Place is expensive for no service, it could just be a place where you visit and not expect anything. Park view room was ok, not bad but not worth the nearly 7K. EAT OUT as only a few dishes are okay and hygiene needs to improve. Rooms have only split A/Cs. Overall, other the location and some well designed places around the property, not a pleasant experience, Wish the management could do something to spruce it up by improving service,

Room Tip: Don't opt for rooms in the 600 series as they are older. Eat outside as there are better optio...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DushyantThomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajai K, VP - MGM Hotels and Resorts at MGM Beach Resorts, responded to this review, September 4, 2012
Dear Mr. Thomas,

Thank you for your feedback on the Trip Advisor on your recent stay at our hotel. I will convey the positive aspects of your stay to the team who will be enthused to meet and exceed your expectations every time you stay with us.

I have also noted the issues you have highlighted with concern and will ensure that corrective action is taken as soon as possible.

We look forward to welcome you back and assure you our best services at all times.

Best regards,

Ajai Kacker
VP – MGM Hotels and Resorts
09566055535
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 6, 2012

A wonderful place away from the bustling Chennai.

One of the very beautiful resorts we ever visited.

Rooms were excellent and more than luxurious.

Pool was well maintained and well monitored

The beach stretch of this resort was as well maintained as the resort itself

The live band during dinner was OK.

Food was very very overpriced.

The complimentary breakfast had atleast 20-25 items including fresh fruit, which MOST OTHER PLACES DO NOT OFFER.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Triplover1109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajai K, VP - MGM Hotels and Resorts at MGM Beach Resorts, responded to this review, September 4, 2012
Dear Guest,

Vanakkam!

Thank you for sparing your valuable time to share your feedback on your recent stay at MGM Beach Resorts.

I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and have been communicated to all the members of our team.

I thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality.

Best regards,

Ajai Kacker
VP – MGM Hotels and Resorts
09566055535
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 24, 2012

we had a very much worst experience last weekend.
NO hospitality , very very poor value for money , food quality was yuckk..... room cleanliness ..is there a rating below terrible ??? in the bath tub there were cockroaches and ants house it was.
They provided nly 2 small water bottles , room service will happen only after atleast an hour.
That too room service man is straightly coming inside the room... OMG...
In the resort restaurant , it was saturday night , the waiters were all absent minded even if we asked for water, we should forget about that v demanded for it...

We wanted booked a room for our family stay , we looked for temple bay , by monday , to our surprise even the most costliest room was not available... then v opted for MGM hoping for gud... but it turned out to be worst experience...

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RevaAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajai K, VP - MGM Hotels and Resorts at MGM Beach Resorts, responded to this review, September 4, 2012
Dear Guest,

Thank you for your feedback on the Trip Advisor on your recent stay at our hotel. I have also noted the issues you have highlighted with concern and will ensure that corrective action is taken as soon as possible.

We look forward to welcome you back and assure you our best services at all times.


Best regards,

Ajai Kacker
VP – MGM Hotels and Resorts
09566055535
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about MGM Beach Resorts

Property: MGM Beach Resorts
Address: 1/74, East Coast Road | Chennai, Muttukadu 603112, India
Location: India > Tamil Nadu > Chennai District > Muttukadu
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Muttukadu
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — MGM Beach Resorts 3.5*
Number of rooms: 84
Official Description (provided by the hotel):
The Perfect Gateway- Sun-drenched Beaches & an Oasis of Calm…Golden sands run like a luminous ribbon, gift-wrapping the exquisite MGM Beach Resorts, even as lapping waves of the Bay of Bengal gush in to caress the jagged coastline. Imagine 30 acres of lush, sprawling lawns, dotted with over 88 charming cottages, rooms and suites. Tall coconut trees stand as sentinels, overlooking the winding pathways, undulating lawns and colourful flowering shrubs. The traditional architecture boasts of majestic Mangalore-tiled sloping roofs, gently dissolving into the horizon. The end result is a charming, back-to-basics yet urban resort for you to unwind.MGM Beach Resorts first opened its doors to hospitality, way back in 1993. With over 17 years of experience in this sector, apart from spectacular views, sun-drenched beaches and memorable holidays, we offer you only the best: warm hospitality, modern amenities, attentive service and professional expertise. Come holiday with us to experience a tranquil vacation or a delightful weekend getaway…We provide you with the ultimate romantic Wedding Destination. If you’ve always dreamt of a wedding by the beach, with lacy waves and a distant horizon forming the backdrop, then MGM Beach Resort prides itself at making this a reality. Whether it’s a bachelorette party, a stag-do, a sangeet under a canopy of stars or the wedding ceremony itself, just fix the date, and leave the rest to us…Business is our business! Choose MGM Beach Resorts as the venue for a conference, a business meet or for hosting a business dinner. Our three well-equipped conference halls, mini boardrooms and a functional business centre can accommodate your business clients and needs. We offer you state-of-the-art corporate facilities backed by impeccable service, and we mean business! ... more   less 
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Also Known As:
Mgm Beach Hotel Muttukadu
Quality Hotel Mgm Beach

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