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“JHeritage review”
2 of 5 bubbles Review of J's Heritage Hotel

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J's Heritage Hotel
Ranked #63 of 75 Hotels in Kodaikanal
PUNE
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“JHeritage review”
2 of 5 bubbles Reviewed January 23, 2013

The hotel is not vaule for money, though servece and location is good, ambience room was not good, hot water enven normal water was not avialable 24 hours every time I had to call serveice for water .

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Dhanraj D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Bengaluru, India
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed December 29, 2012

We booked J's Heritage for 4 nights (Dec 22 -Dec 26), 2012.
We share our experience with this hotel below.

The Hotel is at a convenient location, with the lake at a walking distance and other nearby restaurants to dine. This is one of the few positive things which we found with this hotel.

The hotel rooms ( we booked 2 deluxe category rooms) looked very average to us. We stayed there for 4 nights. Not a single time, was the room cleaned and the linens changed in spite of our request to the hotel manager to do the same. The dustbins were filled with trash as we stayed for long time. The rooms were also very cold during the night which caused significant discomfort in sleep.

Hot water was available from geysers when required and we didn't faced any problems with that.

Room service was poor. We found difficulties even in getting drinking water.

Complementary breakfast was served with tea/coffee. This was of descent quality and we liked the food. It was restricted to South Indian type.

The front of the hotel and the interiors, reception etc didn't resemble anyway to a 3 star property as advertised by Cleartrip. Sewage water was flowing over the entrance and it was stinking. There is no proper parking facility (we went with our own car) and was offered to park the car in vacant space adjacent to the hotel.

The hotel do not have a restaurant and you have to find restaurants outside for food.

Overall, we didn't like the stay in this hotel and didn't find value for the money spent.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
3 Thank Biswadeep D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kodaikanal hotels

Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 29, 2012

i visited kodai with my family during the month of september. we booked room at hotel js heritage for two nights. The hotel was awesome and a safe place for familes to stay, The rooms were clean and tidy, the hotel staff was kind to us. service was good. we felt like home! The hotel is located in the heart of the city. the hotel has a pleasent atomsphere. we enjoyed our stay at kodai. thanks js heritage.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank puttsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 27, 2012

The service was amazing, beyond belief to be honest. The rooms were always tidy to perfection and i enjoyed my stay there without a doubt. The staffs were really kind and respectful at all times and i really appreciated that. I really liked the fact that there was plenty of shopping places near by and that was really convenient since the hotel is located in the center of the town. It was really affordable as well which is a positive for sure! The fact that they were able to pick me up from the bus station was another point for them. For international tourists like me (I'm from Tanzania, East Africa) it was very ideal because of the fact i felt very safe and at home.
I surely recommend this hotel for any international tourists like myself

Room Tip: The middle floors of the J's Heritage Hotel there is a Tibet restaurant. Don't miss to visit...
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Grahammrema123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thiruvananthapuram (Trivandrum), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 16, 2012

We two families stayed at Park view Resort of J's group near Chettiyar Park from 11-08-2012 to 14-08-2012. Two cottages were booked in advance. The location was good and the cottages were spacious, that is all. All other things were in trouble. One can say once it was a good property. No maintenance done for years. It looked like some one deliberately damaged all the electrical fittings. Hot water facility is not working ( you know how cold is Kodaikanal !). Intercom was there but dead. You have to yell at the so called room boys for hot water and other helps. It was easy to find a rat in the toilet than to find the room boys. The toilet flush was not working in one cottage. The manager Mr. Rajan was very fluent in English but could not make his staff to do something promptly.

Now one can ask why we stayed there three nights !!

They were smart enough to take full amount from us when we checked in! They said it was a package offered and we should pay full amount in advance. After a very long journey from Kerala we were tired and the external appearance of the whole property was not bad, we payed the remaining amount (one third was already paid in advance). In the next morning we tried to check out but they were not ready to refund. So no choice left.

I never recommend any one this hotel ! A fraud management who is interested only in earning money. Please stay away from this resort !!!!!

Stayed August 2012, traveled with family
Helpful?
1 Thank vajithk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 2, 2012

We had recently been to Kodaikanal in May 2012, which is the peak season.

After searching a lot on the internet, I found J's Heritage was offering the best package. The whole booking process was very smooth and prompt. The management was quite friendly and responsive for all the queries and information via mail and by phone as well.

They picked us up from the bus station and also dropped us at the bus station while leaving. This might seem small but is really applaudable as, getting to the hotel in a new city is by itself a difficult task. Most hotels promise such things but never really implement it. J's heritage did it. Actually, their vehicle was busy at that time when we arrived. In the usual case, any hotel would have asked us to wait until the vehicle was free. But, the owner's son himself came and picked us up in his vehicle. Isn't that something unexpected in our Indian service industry?

When we checked into the room, a few amenities were not provided. As soon as I mentioned it to them, they immediately attended to it. That is the best part of it. To err is common in the service industry but, attending to the problem immediately is the real measure of service and J's Heritage stood up to it.

The complimentary breakfast was quite fulfilling as well. They did not compromise on the quality and quantity.

The staff were very friendly and service-oriented. Many Thanks to them for making our stay a no-hassle one.

For a medium budget, I would strongly recommend J's Heritage as the best choice. You will not be disappointed.

- Raj.

  • Stayed May 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
7 Thank Raj K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jsheritage, Owner at J's Heritage Hotel, responded to this review, October 23, 2012
Dear Guest,
Thank you for Choosing J's Heritage Hotel and taking time off to write this review. We are hoping to having you with us again soon.

Thank you once again!

J's Heritage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed May 4, 2012

Recently I have visited Kodai in peak season. I have stayed in JS Heritage hotel for 2 days includes 2 nights stays with package of Rs.5000 per couple. The hotel is located in heart of the city which is easy access with all site scene places. Hotel was clean and neat. Service was good. But bedsheet and bedspreads need more cleanness. Also the intercom phone was not working. So we went for reception every time when we need anything.

5000 Rs package includes :
1) 2 days stay in deluxe room.
2) Basic amenities(TV, Hot water, etc)
2) 2 Days Break Fast with coffee.
3) 1 day site scene (9.30 AM to 3 PM which covers 4,5 important places).
4) Boating.
5) 1 water bottel & 250 gms of choclate as a complementory.

The package is little expense compare to other. Overall the stay was good.
Hope the information is useful.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
4 Thank AbbasChennai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about J's Heritage Hotel

Property: J's Heritage Hotel
Address: P T Road | Near Seven Road Junction, Kodaikanal 624101, India
Location: India > Tamil Nadu > Kodaikanal
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Room Service
Hotel Style:
Ranked #63 of 75 Hotels in Kodaikanal
Price Range (Based on Average Rates): $
Hotel Class:2 star — J's Heritage Hotel 2*
Number of rooms: 15
Official Description (provided by the hotel):
J's Heritage has a choice of two properties i.e the hotel in the heart of the town & near the lake & the resort near Chettiar Park away from the maddening crowd but still in the town with a scenic view. ... more   less 
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