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“Avoid.. Take a lodge instead..” 1 of 5 bubbles
Review of Kodai - By The Valley, A Sterling Holidays Resort

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Kodai - By The Valley, A Sterling Holidays Resort
Ranked #10 of 75 Hotels in Kodaikanal
Mumbai (Bombay), India
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“Avoid.. Take a lodge instead..”
1 of 5 bubbles Reviewed June 19, 2013

Absolutely not worth it.. Visited this property after staying 3 nights at Sterling, Fern Hill Resort - Ooty.. Rather stay at a lodge - atleast you would not expect anything.. Old/broken furniture.. insects n lizards in room.. Had to look for a new hotel immediately on reaching there..

Deserves -5 stars out of 5 stars..

Shifted to Kodai by the lake (Also a Sterling resort property) but much better than the Valley view..

Avoid!!

  • Stayed June 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank JB_mumbai022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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448 reviews from our community

Traveler rating
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    53
    37
    23
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • English first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed June 12, 2013

Had a horrible experience. Rooms were very old broken down. Garbage and hair in the halls. Rooms werent cleaned till we called everyday at 7pm, sheets never changed. No hotwater. Biggest waste of money.

  • Stayed June 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank 137637
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHolidays, Owner at Kodai - By The Valley, A Sterling Holidays Resort, responded to this review, September 27, 2013
Dear Sir/Madam,

We have noted down your concerns regarding the maintenance and service. In this connection, we would like to share with you that Sterling is in the process of renovating all its resorts. Currently 3 of our resorts have been completely renovated and transformed to high standards. These resorts are Kodai – By The Lake, Munnar – Terrace Greens and Ooty – Fern Hill. We have also completed refurbishing and renovation of a significant number of rooms across our other resorts. The investments and efforts made have resulted in our resorts climbing in ratings on review sites and in Sterling resorts’ being awarded several certificates of recognition from reputed organizations such as Make My Trip and Review sites.

We hope that you will visit us again and give us an opportunity to showcase our commitment to delivering memorable holidays in aesthetic and comfortable resorts.

We deeply value your feedback and want to thank you for taking the time out to let us know your views.

Sincerely,
The Sterling Holidays Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goa
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed June 5, 2013

Stayed at the Valley View Resort by Sterling last weekend with my wife and kids aged 11 and 14. Its a great place, so quite and serene ,the greatest attraction of course is the lovely breeze that blows through out the day and the weather.
The food is great and the service is simply outstanding. The activity center is great for the kids and they had a blast. The employees are very friendly are are genuinely concerned about the guests.
Would definitely recommend it for a great holiday.

Room Tip: Ask for the newly renovated rooms
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sujoydas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Level Contributor
2 reviews
5 of 5 bubbles Reviewed June 4, 2013

We are Sterling timeshare members, and we have just spent one week (May 26-June2) at Kodai Valley View. Thanks to the friendly and accommodating front office staff, especially Cheshtha, we were allotted a super room (No. 226) with perhaps the best of views -- from our second floor balconies we could gaze on, and revel in, the scene (and scenery) before us as we sipped our teas or read our books.

We also enjoyed the ministrations of the F&B staff (F&B executive Ramesh was particularly helpful with his recommendations) and the housekeeping staff (I must mention Indrani here).

Kodai Valley View is about 4 km from the congested town area, and after spending a few hours sightseeing or driving around and near the lake or visiting the shops on Anna Salai Street, it was always a relief to head back to our room and settle down on the living room sofa in front of the television or curl up in bed with a good book (or with my Kindle Fire).

We wanted R&R in Kodai. And we got it at Sterling Kodai Valley View.

Room Tip: Ask for a room facing the valley -- we truly enjoyed the view from No. 226 (see photographs).
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RameshDPrabhu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madurai
2 reviews
4 of 5 bubbles Reviewed May 30, 2013

With the name sterling itself providing some comfort before even booking, we were pleasantly surprised with what we got. The place is a little away from the main city which i feel is its USP.
We were a family of 4 and stayed at a suite room. It was more like a home in itself, complete with even a functioning owen.
The rooms are neat and clean and the room service is very prompt and everyone in the resort is very pleasant.
Going to the restaurant itself was like a nature walk in the morning.

The only down side i found was them charging per night for even the driver stay room.
But other than that, we had a whale of a time.

PS: Mobile connectivity is pretty poor and wifi is also not available throughout the resort. So prepare to be cut off from the world( which i was very happy about), atleast while u r in the resort.

Room Tip: If you are going as a group, try the suite rooms. Good privacy.
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  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sooraj_23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 28, 2013

I am from Avalon Technologies,Chennai. We were there for our conference meeting on21st April 2013. We were around 200 people. The conference meeting hall was very fabulous.The location of the conference hall was remarkable. The rooms where we stayed was clean and the staff services also good. Especially Mr.Mashook Ahmed, Sales Manager of this hotel was such a great person who arranged every thing for us with out any delay. He took a special care on us.The way he behaved to others with a cute smile was unforgetable. Our stay was very nice and the climate was also very beautiful. The resort location is highly wonderful and the staff of the resort was very good and their service with smile was always rememberable.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank jayapalmurugan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, Andhra Pradesh, India
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed May 24, 2013

Sterling Holidays have two properties at the Hill station. If you get a booking at the "Valley View" property then make sure you have a transport with you. The property is 8 KMs from the city centre. The hire charges for even a 4 KM drive down to the nearest market place will cost Rs 250 during the season. That is, if you were to negotiate with the cabbie outside the gate . The travel desk charges Rs 300!.

I am informed that the rates out of the season may be 30% less. Still a steep unwanted expense

The staff try their best - but the management needs a revamp and a more customer centric approach.

Incidentally this summer ( 2013) there is an acute water shortage in the hill station. Whilst the staff ensured that there was water at all times, the locals warned us against eating outside food , and avoid risking a water borne disease. So bring along the provisions and spend the forenoons in cooking !

Room Tip: Insist by going through the map of the property "on line" that you get rooms in the front...
See more room tips
  • Stayed May 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank velamur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kodai - By The Valley, A Sterling Holidays Resort

Property: Kodai - By The Valley, A Sterling Holidays Resort
Address: Pallangi Road | Villapatti, Kodaikanal 624101, India
Location: India > Tamil Nadu > Kodaikanal
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Room Service
Hotel Style:
#5 Luxury Hotel in Kodaikanal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kodai - By The Valley, A Sterling Holidays Resort 4*
Number of rooms: 56
Official Description (provided by the hotel):
Sterling Holidays ... more   less 
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Also Known As:
Sterling Hoiidays Valley View, Kodaikanal Hotel Kodaikanal

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