First of all I should say I am very disappointed for choosing villa retreat. Because of the rave reviews in trip advisor I decided to stay at this hotel. I went with so many expectations only for them to be shattered. Hotel is tiny, very old and the maintenance is very poor except the well maintained Garden. We stayed in a standard room as the other rooms were full.
This room is at the basement level facing the roadside which is partially visible through a divider. Since there was no compound wall we felt insecure at nights. You cannot keep your windows open as it was unsafe without grills especially at nights.There was no ventilation at all. The room has bigger Glass partitions which questions our privacy as there is nothing to view through the gully. Wooden flooring is of poor quality it is swollen in so many places, the bed and mattress were of very low quality. The only saving grace was the very clean bathroom. The reception staff were indifferent and they will treat you differently according to the rooms you book.
The restaurant was spic and span. The food was of good quality and tasted good. the restaurant staff were very courteous and always there to help you.
The view from the very small garden is great so is the view from Coakers walk which will cost you only rs.3 per person.
Overall the Hotel is sub standard,with no excitement , let down more by too many expectations.
- Official Description (provided by the hotel):
- Savour the magic of Kodaikanal from the comfort of your room. We are situated at a Perfect location in kodaikanal with an awesomatic view and excellent walkable access to all sight seeings places. ... more less